Gary Alger

I was in for a recall- I was taken care kindly-politely & was offered a rental auto. was offered a rental auto. More

by pretteme55 Verified Customer Verified Customer

Report | Print

I've never experienced such blatant disregard for my needs or satisfaction from a business. Poor communication and lack of concern at every turn. The service superfailed to return my call. Michelle text needs or satisfaction from a business. Poor communication and lack of concern at every turn. The service superfailed to return my call. Michelle texted a satisfaction survey. My response was disregarded. The one thing they are is consistent. Consistently ignoring the customer. Pick any other dealership. More

by EVR Verified Customer Verified Customer

Report | Print

Very very helpful sorting out all the problems. I've had a very good relationship for several years with the staff. I've had a very good relationship for several years with the staff. More

by james@sydor.com Verified Customer Verified Customer

Report | Print

I was excited ro get my sunroof repaired, but was disappointed in the overall experience. Repair took 15 days. The first week was anticipated while I was out of town, but poor communication from se disappointed in the overall experience. Repair took 15 days. The first week was anticipated while I was out of town, but poor communication from service team left me frustrated as the process dragged on. No comunication from service manager when I reached out and was finally provided with a courtesy vehicle after day 11 in the shop. I do like the final repair, but if I had known it was going to be this difficult with regard to communication I would have gone with another dealership. Not happy with the process at all. I will certainly avoid them in the future. More

Report | Print

Always an easy experience when going there, whether for service or purchasing a new vehicle. I highly recommend service or purchasing a new vehicle. I highly recommend More

by Sam Verified Customer Verified Customer

Report | Print

Brand new vehicle with 17000 miles and I have already had 3 things replaced on motor. Camshaft rockers and something with the intake .I was sold a lemon and then I ask for a complimentary oil change after al 3 things replaced on motor. Camshaft rockers and something with the intake .I was sold a lemon and then I ask for a complimentary oil change after all my inconveniences and was told no. What a joke of a dealership When.my warranty is up I will NEVER deal with Cortese again and will let everyone know what a xxxx motor jeep is using More

by joeboo1968 Verified Customer Verified Customer

Report | Print

Have been using Cortese for all of our family vehicles. The service has been always good. The service has been always good. More

by m_m_benson Verified Customer Verified Customer

Report | Print

Was able to get vehicle in quickly and they were able to get multiple issues resolved in much less time than I planned. They also kept me up to date on what was going on throughout the process. get multiple issues resolved in much less time than I planned. They also kept me up to date on what was going on throughout the process. More

by jhansen11 Verified Customer Verified Customer

Report | Print

Very professional, great customer service! As always a great experience! Very friendly and asked if I had any questions or concerns. As always a great experience! Very friendly and asked if I had any questions or concerns. More

by robarm44 Verified Customer Verified Customer

Report | Print

Great service, communication was excellent and the car was ready when they said it would be. was ready when they said it would be. More

Report | Print