Gary Alger
Gary Alger at Cortese Chrysler Jeep Dodge RAM Mitsubishi

Gary Alger

Service Manager Cortese Chrysler/Mitsubishi

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

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4.4
618 Reviews
4.4

618 Reviews

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618 Reviews of Gary Alger

August 15, 2026

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Employee Rating

Had a appointment scheduled for 1:00. Did not leave until 3:40. They also did not have the oil filter for a vehicle they sell (i purchased there) so they needed to go get one. If I hav More

by mwschillinger
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Jordi Agosto

Aug 19, 2026

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Hello Matthew, We thank you for your feedback, I reached out to hear and address your concerns (vm). I apologize that this was your experience and that the expectation for the amount of time needed for your service was not communicated to you correctly.. We value you as a customer and continue to strive for excellence.

August 08, 2026

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Charging more to use a credit card without letting you know ahead of time is crap. More

by MEGGOSNELL
Service Price Transparency
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Recommend Dealer
No
Aug 10, 2026

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

I apologize that you were not made aware of this prior to your arrival to pick up your vehicle. The update took place almost 2 years now. I was unable to reach out to you due to the contact name used. I welcome the opportunity to speak with you if this is an option....Michelle @Cortese Customer Relations 585-277-3241

July 29, 2026

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Our new service advisor was great and we look forward to working with him again the nthe future More

by jespodefault@gmail.com
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Recommend Dealer
Yes
Jul 30, 2026

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

5 stars...we feel the same way about you. Thanks for your business.

July 27, 2026

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Very pleased with my overall experience. The drop off, service and loaner pick up was all an easy process. More

by lisajlennon
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Recommend Dealer
Yes
Aug 03, 2026

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your business. Thanks for the kind review.

July 24, 2026

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Easy to make appointments and get the service needed. Service department is willing to help with making sure we are satisfied! More

by Linda
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Recommend Dealer
Yes
Aug 03, 2026

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Linda, we thank you for your business.

July 23, 2026

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Customer service was great. Everyone seemed to want to help out over there. I was never pressured to have any other service performed. Everything was done in a timely manner lik More

by zugnoniservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordi agosto

Aug 03, 2026

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We are grateful for your business.

July 23, 2026

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Excellent service and very friendly people. Always satisfied at Cortese. The owner even came out and said hello which I thought was wonderful. Try to do business with family owned businesses th More

by insurancecard21
Service Price Transparency
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Recommend Dealer
Yes
Aug 03, 2026

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for being apart of the Cortese Family, we appreciate your business.

July 23, 2026

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Employee Rating

Took the time to figure out our problem and also had our recall issue dealt with promptly. Happy customer. More

by davidmandrycky
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 03, 2026

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks David...we appreciate your business.

July 19, 2026

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Employee Rating

Well, taken care of by everybody the dealership from sales person to finance to delivery More

by Jimpokey 85
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Recommend Dealer
Yes
Aug 03, 2026

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Jim, we appreciate your business.

July 03, 2026

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Employee Rating

I did my homework prior to asking around town for a great deal a new Jeep Grand Cherokee L. Cortese Jeep in Henrietta was among the top few contenders. I enjoyed my visit and found a terrific deal on a leas More

by Cole G
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 13, 2026

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

We appreciate your kind words....thanks for your business.

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