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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,095 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,095 reviews
February 02, 2024
This was my first trip into the Service Dept. I was treated with respect and a big smile. The problem is somewhat elusive but they did a extensive search to find the correct solution. The check - I was treated with respect and a big smile. The problem is somewhat elusive but they did a extensive search to find the correct solution. The check - in and check out was quick and painless plus the machine was just as clean inside as when I dropped it off. That was always a sore spot with a competitive brand, big name, local dealership that I purchased from in the past. They have my full trust the machine will be repaired 110 % as this Dealership has a long-standing history of satisfaction in Rochester. More
by Stazz
Verified CustomerEmployees Worked With
Other Employees :
Mike Nazzaro Service Adviser,
February 01, 2024
The service is nonexistent. The prices are 3x other local dealers. The communication from parts and service team members was atrocious. I waited a week to get the car in and The prices are 3x other local dealers. The communication from parts and service team members was atrocious. I waited a week to get the car in and another 9 days with no parts and no ETA in sight. I called another Mitsubishi dealer who had the part and got the car in the next day and repaired for almost the same price as just the diagnostics at Cortese. Don’t buy a car here and don’t bother trying to get your car serviced here. Save your frustration, time and money! More
by CW
Employees Worked With
Jordi
January 31, 2024
Easy to schedule online, service was good, nice lounge with WiFi, relatively quick. Thank you. with WiFi, relatively quick. Thank you. More
by steve@wrensroostbarn.com
January 29, 2024
I was terrified to buy a new car after 11 years. The salesmen Derek was absolutely outstanding and did not pressure me into anything at all throughout the process. Everything was explained to me ver The salesmen Derek was absolutely outstanding and did not pressure me into anything at all throughout the process. Everything was explained to me very throughly and I am extremely pleased with my new vehicle. More
by rbenedict5510
Employees Worked With
January 29, 2024
Appreciated the communication received from both Mark & Mike. Both did a great job getting me in for an unscheduled service emergency. Trust both gentlemen. Appreciated the rental vehicle at a reasonable Mike. Both did a great job getting me in for an unscheduled service emergency. Trust both gentlemen. Appreciated the rental vehicle at a reasonable rate. Too bad you don't offer a complimentary car wash - similar to Dorschel (Bob Johnson). More
by cheslor
Employees Worked With
Mike Nazzaro, Mark Pflieger
January 28, 2024
Adam and his team at Cortese were amazing! ! Would highly recommend them for your next vehicle. ! Would highly recommend them for your next vehicle. More
by Cassie
Employees Worked With
January 25, 2024
Excellent Sales and Service on multiple vehicles! Can't say enough "GOOD" about the team at this dealership from Rick, Mark, and ALL the guys in the Service department! Always courteous and friendl Can't say enough "GOOD" about the team at this dealership from Rick, Mark, and ALL the guys in the Service department! Always courteous and friendly ~ Highly Recommend!!! More
by kjmotelford
Employees Worked With
Rick, Mark, Rob
January 25, 2024
Derek was great. He forgot to tell me what finance company was but that was such a minor thing compared to the rest of his service. He forgot to tell me what finance company was but that was such a minor thing compared to the rest of his service. More
by Grimmace13
Employees Worked With
