Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,021 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,021 reviews
November 04, 2024
Mike is always great! I don't like the fact that they are charging a surcharge to pay by credit card. These can be large bills and a 3% fee seems ridiculous on the amount I don't like the fact that they are charging a surcharge to pay by credit card. These can be large bills and a 3% fee seems ridiculous on the amount they are already marking up parts and labor. Meanwhile if they are going to charge this fee they need to tell people when the appointment is made. Not when we walk in the door without a check book or $1500 in cash randomly in our pocket! Will be taking my routine maintenance somewhere else in the future. More
by cyacono
Verified CustomerEmployees Worked With
Mike DiNardo?
November 04, 2024
Excellent service! Mike Navarro is wonderful. I have been purchasing from Cortese Dodge and taking all the vehicles for service there since the 1980's . 40+ years and Mike Navarro is wonderful. I have been purchasing from Cortese Dodge and taking all the vehicles for service there since the 1980's . 40+ years and we've never had any other mechanics service us. Your sales staff, your support staff, your service staff is second to none! Don't change a thing!!! Darlene Spafford More
by dspaff
Employees Worked With
Nick Navarro - See above.
October 31, 2024
They treat me good and it was very fast the service I like the service like the service More
by josepadilla104
Employees Worked With
October 30, 2024
Very professional, helpful, always gave me a call back in the same day.they’re a happy group of people. the same day.they’re a happy group of people. More
by jeanette.stanley
Employees Worked With
October 27, 2024
Thank you very much. for the service and have a good day. The warranty approval process can take a while but that's not your fault. for the service and have a good day. The warranty approval process can take a while but that's not your fault. More
by soaltraveler
Employees Worked With
October 22, 2024
I visited twice before purchasing a vehicle. Although the salesman wanted to make a sale he had a very nonchalant way about him. I didn't feel as though he actually valued my business until I si Although the salesman wanted to make a sale he had a very nonchalant way about him. I didn't feel as though he actually valued my business until I signed for the vehicle I was going to buy. It was a good price and the finance guy was really attentive. Overall it was an "Ok" car buying experience for me with customer care needing improvement by the salesman. More
by Ciezalio
October 14, 2024
Coetese Crysler Jeep Dodge Ran Mitsubishi is top nautch. The service from car drop off to picking up and payment was first class! The service from car drop off to picking up and payment was first class! More
by ccoen
Employees Worked With
October 14, 2024
I am really satisfied with the service. Especially my advisor Mike Nazaro is really helpful. Especially my advisor Mike Nazaro is really helpful. More
by gvirk
Employees Worked With
