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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,095 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
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Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,095 reviews
February 17, 2024
I was extremely happy with the dealership. The experience from start to finish was awesome. The experience from start to finish was awesome. More
by LMH
February 16, 2024
Hi Everything was great Rick Riola did a great job! We was surprised that you guys have a playroom for kids So Rick make it so easy for us and we did all the paperwork in the playroom so kids have f We was surprised that you guys have a playroom for kids So Rick make it so easy for us and we did all the paperwork in the playroom so kids have fun and we have time to listen to Rick what he tells us Our experience whit him and Cortese was a 10 from 10 Any questions we have they was no wait I need to ask or something like that Rick knows his Job really well and he knows how to deal whit Family and kids We come back maybe soon for my truck 😊 More
by Giuseppe
Employees Worked With
February 13, 2024
Paid for tire rotation. All 4 tires different psi and 2 still low with light left on. Window wash wasn’t filled. Light left on. Wait too long. Too expensive. I will never se All 4 tires different psi and 2 still low with light left on. Window wash wasn’t filled. Light left on. Wait too long. Too expensive. I will never service ANY of my vehicles here again More
by apreston447
Verified CustomerEmployees Worked With
February 12, 2024
**Update - I was contacted finally to get my radio system looked at. The update I paid for did not fix the problem. I was advised that I need to replace it and it was not cheap. I appreciate the effort but t looked at. The update I paid for did not fix the problem. I was advised that I need to replace it and it was not cheap. I appreciate the effort but the charges for it is outrageous. $912.00 to replace my radio I don’t think labor is included. I suggest a smaller mom and pops garage can probably do the job cheaper. I am a little disappointed with that. Oh well Rob was very helpful, communicative and detailed with his work. I would like to give 5 star however my Uconnect is still not fixed. I been trying to reach someone to reschedule but no response. Can someone contact me back? More
by maila.lowery1113
February 12, 2024
Cortese has completely taken care of my car needs starting with my purchase 2 years ago and most recently having it repaired. Their system is convenient and efficient. starting with my purchase 2 years ago and most recently having it repaired. Their system is convenient and efficient. More
by joohls
Employees Worked With
Other Employees :
Mike Nazzaro ??????????
February 12, 2024
They always take care of me! That’s why I keep coming back. Reaction they cover everything I asked for That’s why I keep coming back. Reaction they cover everything I asked for More
by Steve Case
Employees Worked With
February 12, 2024
Couldn’t have had a better experience from start to Finish excellent in all Levels to Finish excellent in all Levels More
by dmcnamara21
February 08, 2024
Jordi made sure my service experience was fast, thorough and a wonderful experience. Great customer service! and a wonderful experience. Great customer service! More
by Shirley Coloney Wetzel
February 05, 2024
Mike and his team were very helpful walked out satisfied felt safe to drive my jeep!!!! felt safe to drive my jeep!!!! More
by a.walker2789
February 05, 2024
My vehicle service was completed quickly, everything was satisfactory and the service technician answered all of my questions. I'll continue to have my vehicle serviced by Cortese! satisfactory and the service technician answered all of my questions. I'll continue to have my vehicle serviced by Cortese! More
by Dave W
Employees Worked With
Jordi, Mark
