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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,020 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,020 reviews
November 15, 2024
Just purchased my new ram at Cortese and again they went out of there way to make me feel like family very smooth purchase in a beautiful dealership amazing how easy they made it great job Cortese!! out of there way to make me feel like family very smooth purchase in a beautiful dealership amazing how easy they made it great job Cortese!! More
by Spieshecker
November 14, 2024
I worked with Service Advisor Mike Nazzaro and Salesman Rich Riola. As part of a new vehicle purchase, I wanted a couple of accessories installed on my vehicle. I was notified when the parts were availab Rich Riola. As part of a new vehicle purchase, I wanted a couple of accessories installed on my vehicle. I was notified when the parts were available for installation. The service staff are very knowledgeable and the mechanics do excellent work. I am always satisfied with the service provided by the Cortese Service Department. More
by ehammer48
November 13, 2024
great service department. in terms of availability, accuracy and fairness. I would recommend them to a friend in terms of availability, accuracy and fairness. I would recommend them to a friend More
by mickey.rocks58
Verified CustomerEmployees Worked With
November 12, 2024
Always works with my daily schedule even when they were booked up on that day booked up on that day More
by ryemara31
Employees Worked With
November 10, 2024
The service has always been good here. I have leased several vehicles and finally bought it out, so I like to take my car to the same dealer. Rob is very helpful- talking through everythin I have leased several vehicles and finally bought it out, so I like to take my car to the same dealer. Rob is very helpful- talking through everything that my car is due for and helping decide what is necessary. I ended up needing new tires this trip and they were able to add this into the visit without a problem. More
by jenlschaefer
November 07, 2024
I waited 3 1/2 months for a part to come in. Then when it came in, the gentleman told me that it would take 1 1/2 hours at the most. Well 2 1/2 hours later it was done, Not a happy customer Then when it came in, the gentleman told me that it would take 1 1/2 hours at the most. Well 2 1/2 hours later it was done, Not a happy customer More
by Cheftim
Employees Worked With
November 05, 2024
Service was good although I found a plastic part on the floor of the car and am not sure where it goes. floor of the car and am not sure where it goes. More
by edcbi
Employees Worked With
November 04, 2024
Excellent service! Mike Navarro is wonderful. I have been purchasing from Cortese Dodge and taking all the vehicles for service there since the 1980's . 40+ years and Mike Navarro is wonderful. I have been purchasing from Cortese Dodge and taking all the vehicles for service there since the 1980's . 40+ years and we've never had any other mechanics service us. Your sales staff, your support staff, your service staff is second to none! Don't change a thing!!! Darlene Spafford More
by dspaff
Employees Worked With
Nick Navarro - See above.
