Cortese Chrysler Jeep Dodge RAM Mitsubishi

Poor Delivery Process Just leased a 2014 Ram 1500, I stopped in last night, spent about an hour and a half getting the deal worked out (a little higher than I wanted to pay Just leased a 2014 Ram 1500, I stopped in last night, spent about an hour and a half getting the deal worked out (a little higher than I wanted to pay but acceptable), paid the money due for signing and came back today for final paperwork and delivery. Sales agent told me they couldn't accept my trade (a lease that had 2 payments remaining) as it would be too expensive to buy out and that I would need to "just turn it in myself." Not too big of a deal, a hassle but not a deal breaker. Then when I went to finalize the paperwork the monthly price jumped up $4-5 due to a "calculation error" once again not too big of a deal. Finished all of the paperwork, sales agent handed me the keys, shook my hand and that was it. No vehicle walk through, no demonstration of features etc, and the kick in the pants, they delivered the truck with less than a half tank of gas!?!? I've bought a lot of new cars in my day and they always come with a full tank of gas and a new vehicle orientation, I got neither and then the sales agent, who had left the lot promptly after handing me the keys, replied to my text message "I Am So sorry, I question them regarding that before and I was told chrysler does not provide a full tank. However, to get your recommendation I will insist that u do. Give me till Friday morning and I will resolve this for you." I've never heard of such a thing. In addition, since they decided to not take my trade the day of delivery I had to scramble to arrange transportation and pick up to get both vehicles back home. I'm not sure if it was just the sales agent, the sales manager or the dealership as a whole that dropped the ball here but it definitely didn't leave me feeling satisfied with my new vehicle delivery. Based on this experience I would not purchase again from Cortese nor recommend my local business associates to do so either. More

Easy & Seamless process Great experience! Traded in a vehicle we bought 8 months ago for a smaller vehicle, and they made the process seamless. Would highly recommend Cortese Great experience! Traded in a vehicle we bought 8 months ago for a smaller vehicle, and they made the process seamless. Would highly recommend Cortese and Chris D. to friends & family More

Easy and great experience Bought a 2012 dodge avenger and sam and the whole cortese group is just great, highly recconmend this car dealership. Sam made a great effort to make Bought a 2012 dodge avenger and sam and the whole cortese group is just great, highly recconmend this car dealership. Sam made a great effort to make sure i got what i was looking for. More

Experience dealing with Sam Cubiotti at Cortese Auto Group I was extremely impressed with the total process of obtaining a 2015 Chrysler Town and Country from Cortese Auto Group. This is the second Town and Co I was extremely impressed with the total process of obtaining a 2015 Chrysler Town and Country from Cortese Auto Group. This is the second Town and Country that I have purchased from this dealership and I have been totally satisfied with the service that I have received. I wouldn't think of looking anywhere else for another vehicle. More

AMAZING EXPERIENCE We started our our search on the Internet and found the exact vehicle we were looking for here. We called and asked a few questions on Sunday and sch We started our our search on the Internet and found the exact vehicle we were looking for here. We called and asked a few questions on Sunday and scheduled a visit for Thursday as we were coming over 100 miles to see this vehicle..Upon arrival at 11 am..they had the car out and ready for a test drive..after very fair negotiations we went to lunch in one of their vehicles and drove home at 430 pm with our new vehicle..EVERYTHING WAS EXCEPTIONAL..everyone we dealt with including the detail person and mechanic was respectful and extremely courteous. WE WILL DRIVEWAY 100 MILES FOR OUR NEXT VEHICLE.. ANNA WAS THE MOST PROFESIONAL SALESPERSON WE HAVE EVER DEALT WITH. Mike and Debbie Wozniak More

Cortese + Anna Moretti = Best Car Buying Experience Ever Bought my fourth vehicle (third from Anna) last week. Couldn't ask for a better sales experience. Anna is one of the warmest, friendliest, and most Bought my fourth vehicle (third from Anna) last week. Couldn't ask for a better sales experience. Anna is one of the warmest, friendliest, and most competent sales people I have ever worked with -- which is why I keep going back to her. And even when something went wrong this time -- first time that's happened -- Anna took care of me without question, complain or delay. This is a great dealership, and a great sales experience. More

Left a voicemail. I had a terrible time getting ahold of someone to make an appointment. Multiple times have be the victim of the false marketing and would not recommen I had a terrible time getting ahold of someone to make an appointment. Multiple times have be the victim of the false marketing and would not recommend buying form this dealer. More

Never again First and last time I would ever go to Cortese. We did get a nice car at a nice price. But the experience was far from nice. We picked out a car on Su First and last time I would ever go to Cortese. We did get a nice car at a nice price. But the experience was far from nice. We picked out a car on Sunday and agreed to be in Monday evening to pick it up. Had some questions to clear up on Monday and had a hard time to get a hold of anyone. When we finally got a call back, we confirmed that we would be in at 5:30 to pick the car up. When we got there had to wait almost an hour to even start the paperwork. When we got to their finance person he said someone added wrong and the price was $17.50 more. Yes, that not a mistake he said it was $17.50 more. Now we are talking about a $30,0000 car. But I don't care if it was $1750 or $1.75 more. The whole thing had this sleazy stereotypical used car salesman feel to it. We just wanted to get out of there so we gave them the extra $17.50 and left. It's not about the money, it's the principle. I felt like I had to take a shower after I left the place. More

Cortese From start to finish my experience with Laurie for the internet inquiry to Sam handling the rest was outstanding I will purchase from Sam again From start to finish my experience with Laurie for the internet inquiry to Sam handling the rest was outstanding I will purchase from Sam again More