
Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,093 reviews
Great Experience! From start to finish everyone we worked with exceeded our expectations. I would recommend Cortese to anyone with an auto need. Mike Maniscalco was exc From start to finish everyone we worked with exceeded our expectations. I would recommend Cortese to anyone with an auto need. Mike Maniscalco was exceptionally helpful, always professional and an all around nice guy. More
Excellent customer service Me and my car were treated with the utmost respect. I have recommended Cortese too many others for Car Sales and Service. I look forward to my next vi Me and my car were treated with the utmost respect. I have recommended Cortese too many others for Car Sales and Service. I look forward to my next visit More
Leased a car- experience was great I went to Cortese knowing the exact car I wanted to lease. The tranny on my previous car went out a few days before, so the rush was real. I worked wi I went to Cortese knowing the exact car I wanted to lease. The tranny on my previous car went out a few days before, so the rush was real. I worked with Rick on Friday a little after 5pm. I drove the new car away at 1pm Saturday. Turnaround was quick! My monthly payment was clearly stated to me and didn't change throughout the process. Rick set me up with an insurance agent who got me an awesome deal. The process overall was smooth and quick. I fully understood everything and was given copies of all paperwork. More
Brian does an excellent job! Brian is always helpful and friendly, keeping me informed and following up with status and solutions. Much appreciated! I don’t hesitate bringing in m Brian is always helpful and friendly, keeping me informed and following up with status and solutions. Much appreciated! I don’t hesitate bringing in my Jeep for any warranty work. More
brought my 300 C in for a tranny leak,, Cortese auto block is truly exceptional in every way,, the people the personalities , the expertise and the quality of work is second to none,, dealin Cortese auto block is truly exceptional in every way,, the people the personalities , the expertise and the quality of work is second to none,, dealing with Tim Young in service is always a pleasure,,the whole service crew is top shelf all the way..all the way to the cashier ,, it's always a great experience for me and the services done to many of the cars that I bring in for service that don't belong to me.. it's so true.."Nobody beats the Block..Nobody.."... More
Tech Brian was very good and polite. Great service I liked Brian (the one that greeted me when I brought car in) Very efficient and good service and vehicle was ready at the time I requested. I liked Brian (the one that greeted me when I brought car in) Very efficient and good service and vehicle was ready at the time I requested. More
Great Job, Quick Clean waiting area. The shuttle service was quick and efficient. John the driver was very friendly. Tim Young kept me informed on the progress of m Clean waiting area. The shuttle service was quick and efficient. John the driver was very friendly. Tim Young kept me informed on the progress of my repairs. I would recommend this place to anyone. More
Tim Young is awesome!!! Tim is always very thorough, friendly and informative. He assisted me with my needs and made recommendations for future needs. He was very very helpfu Tim is always very thorough, friendly and informative. He assisted me with my needs and made recommendations for future needs. He was very very helpful More
Quick, Easy, Timely and Informative I needed to get my T&C Van in for final service and issues check before the extended warranty expired, was just 200 miles short of the mileage end. I I needed to get my T&C Van in for final service and issues check before the extended warranty expired, was just 200 miles short of the mileage end. I called on Friday, and Brian Mitchell was able to get me worked into the following Monday's schedule. Tim Young took great care of me at the service desk, insuring any previous issues that had been recurring were fixed immediately, even finding some other issues to be resolved and covered under warrantee. Tim further advised me on some other services I should look at in the near future. Totally pleased with my service experience at Cortese Dodge. More
Nice service representatives, but poor service Three strikes and you're out. I have three chrysler vehicles, a Jeep Wrangler, Ram 3500, and 200 convertible. All have had poor repair from Cortese. Three strikes and you're out. I have three chrysler vehicles, a Jeep Wrangler, Ram 3500, and 200 convertible. All have had poor repair from Cortese. Last repair only occurred after dealership wrecked my duely, then put tires on incorrectly, so I had to take it back for correction, while there I had them look at a fuel leak which earlier they had diagnosed as a transmission leak. Took two times to get it right. More