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Cortese Chrysler Jeep Dodge RAM Mitsubishi

Rochester, NY

4.6
2,034 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2400 W Henrietta Rd

Rochester, NY

14623

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Showing 2,034 reviews

April 30, 2018

confidence they are very knowledgeable and make you feel that they will do everything they can to fix your car in a timely manner and get you on your way as More

by grandamasquirrel65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian and Tim from the service dept.
April 30, 2018

Horrible Customer Service-Customer service is not a priority Called to make my appointment and discussed on phone what was to be done at visit. When I went to pick up- i was told a fee when i was expecting my vi More

by brendalarocca
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian????
April 30, 2018

Service was great! I needed a quick turn around and Cortese was able to accommodate my request. The service department consistently exceeds my expectations. I appreciat More

by jbarber4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2018

Dirty vehicle I dealt with a sales person by the name of Rick; he was very professional and polite. However, during my test drive I notice minor spots and strain th More

by clewis3628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Riola
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hilner
February 12, 2018

Excellent Sales Department I specifically worked with Rick Riola and I could't be happier with my results. He was very patient since I was unsure what I really wanted. In t More

by Dina Erne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Scott, Rick Riola
November 22, 2017

Do not follow up on their service work Cortese Dodge service manager sold and installed a new transmission and assured me the transmission would be covered by the warranty even though the t More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
August 05, 2017

Great Sales Team Service I just took delivery of my second Jeep Wrangler Unlimited from the team at Cortese. While the first purchase was simple, it still included friendly an More

by scottb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hilner, Rick Riola
July 28, 2017

time will tell service initially told me they could not fix a leaking sun roof. John Cortese got involved and I believe they will fix it now, so kudos to John for s More

by kerri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
July 28, 2016

worse customer service in the business I will never do business with Cortese again. they have the worse customer service of any dealers in the Rochester, NY region. You can no longer direct More

by mgoodiso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
no one would give me their name.
July 05, 2016

No anxiety! Picking out a new car has always been torture for me. Samantha was absolutely amazing. I told her what I wanted and wanted to pay, and there it was! T More

by Linzlue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Obrien, Samantha Cortese
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