Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Factory update, General maintence Great service, had a factory update on both, my Durango, & Challenger, along general maintenance quick and reliable service very nice place to wait fo Great service, had a factory update on both, my Durango, & Challenger, along general maintenance quick and reliable service very nice place to wait for them to be done. I will continue to rely on Cortese for my cars updt’s & maintenance. The reps were very professional & expl every thing that was done. More
Quick and easy Very pleasant and and timely . Leased a Jeep Cherokee 3years ago and it was very nice to do business with people that remember you and understand your Very pleasant and and timely . Leased a Jeep Cherokee 3years ago and it was very nice to do business with people that remember you and understand your needs More
Breezy check in and check out Breeze checked in and checked out at the least for the state inspection. The service is really simple friendly. I'm really like the service come out o Breeze checked in and checked out at the least for the state inspection. The service is really simple friendly. I'm really like the service come out of good deed! More
No return phone calls , and when I called to speak to him they gave me the run around. I should've known better to go to a smaller dealership. , and when I called to speak to him they gave me the run around. I should've known better to go to a smaller dealership. More
Great customer service! They made finding a car an enjoyable experience. Fast, easy and hassle-free. Everyone I worked with was upbeat and easy to get along with. I felt like They made finding a car an enjoyable experience. Fast, easy and hassle-free. Everyone I worked with was upbeat and easy to get along with. I felt like I was in good hands. Would definitely return! More
New Ram Went to look at a new Ram. Joesph did a great job helping. Very friendly/professional with me. Very thankful I had him to help me out. Went to look at a new Ram. Joesph did a great job helping. Very friendly/professional with me. Very thankful I had him to help me out. More
New van I got the new Chrysler Pacifica at the price point I was looking for. Everything was smooth and easy which is what I like on a car buying experience! I got the new Chrysler Pacifica at the price point I was looking for. Everything was smooth and easy which is what I like on a car buying experience! More
Great Service I was traveling from New Hampshire to Oregon when my check engine light came on and my countdown clock began. I pulled into the next rest stop to sear I was traveling from New Hampshire to Oregon when my check engine light came on and my countdown clock began. I pulled into the next rest stop to search for a Ram Dealer. When I got to Cortese I was greeted by Brian, my service advisor. It as late in the day so Brian scheduled me for first thing in the morning. I arrived the following morning, was greeted by Brian, and away my truck went to service. Brian noticed my truck had a recall on replacing my water pump and they took care of that during my visit. Brian came out to show me the drive belt idler was worn as well (524,000 miles) so they replaced it as well. I couldn’t be happier with the way I was treated. I highly recommend the Cortese Service Department. More
New Lease When I walked in I was greeted by John Cortese Jr and from that moment, it was a great experience. He walked me through the entire process with ease a When I walked in I was greeted by John Cortese Jr and from that moment, it was a great experience. He walked me through the entire process with ease and made the whole transaction seamless. He was very attentive to all my questions and really took the time to help me understand the car I was buying. More
wonderful service department They're service department is wonderful. They find the problem in a timely fashion. I can leave my car and get a shuttle to take me home. My ser They're service department is wonderful. They find the problem in a timely fashion. I can leave my car and get a shuttle to take me home. My service representative is Brian . I always feel confident that he will make sure that everything is ok with my car.. He will call me and let me know what is wrong and when she will be ready. More