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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,093 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,093 reviews
June 05, 2024
Cortese does not stand behind their word, I asked them to check my oil because the check oil light was on, it was not time for a oil change but they changed it anyway, $91 later I’m out of the money. I’ll n check my oil because the check oil light was on, it was not time for a oil change but they changed it anyway, $91 later I’m out of the money. I’ll never use their service department again. More
by flyinmadre
Verified Customer
June 04, 2024
Service department at Cortese is excellent. Very professional and courteous. The guys have always taken the time to answer any questions I have. Very professional and courteous. The guys have always taken the time to answer any questions I have. More
by jods7312
Employees Worked With
Mike Nazarro, Rob Balon - 5 STAR
June 04, 2024
I recently had some maintenance done on my van, and I was impressed with their Service. The staff were friendly, professional, and knowledgeable, and they finished the work in good time. I will use Cortese C impressed with their Service. The staff were friendly, professional, and knowledgeable, and they finished the work in good time. I will use Cortese Car Service for all my future auto maintenance needs. I heartily recommend them More
by blessingmackintosh
Employees Worked With
June 04, 2024
Had some issues with initial service visit but worked with mgmt to authorize addl’t complimentary repairs to improve overall experience the second visit. Will continue to use Cortese and withhold the lo with mgmt to authorize addl’t complimentary repairs to improve overall experience the second visit. Will continue to use Cortese and withhold the long-lasting relationship that we have built over the last 15yrs. More
by Matt R
June 03, 2024
Service was great found a problem I didn't now I had and fixed it right away. fixed it right away. More
by wanilosky
Employees Worked With
June 03, 2024
very professional staff excellent service competitive pricing from setting up the appt to completion of the repair was very easy pricing from setting up the appt to completion of the repair was very easy More
by ronaldferrante86
May 31, 2024
Fantastic experience in all phases of purchasing my vehicle. From sales to finance, to acquiring the vehicle. vehicle. From sales to finance, to acquiring the vehicle. More
by Chevy Midnight
May 30, 2024
Completed the work at no cost to me, all warranty. Gave me a loaner which was so nice! They communicated updates along the way. Great experience. Gave me a loaner which was so nice! They communicated updates along the way. Great experience. More
by jscat445
Employees Worked With
Jordi
May 30, 2024
Derek and the Cortese Team took Great care of us! Best dealership experience to date!! Best dealership experience to date!! More
by CJWINS23
Employees Worked With
