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Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,093 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
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Over 1,000 vehicles to choose from!
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Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,093 reviews
July 11, 2024
Excelente service ,, Rob was really nice and professional in his job ,, truly recommend,, he keep me updated that day abut the services in his job ,, truly recommend,, he keep me updated that day abut the services More
by DoGomez
Employees Worked With
July 03, 2024
Absolutely fantastic service from this team! Mr Robert Balon was my advisor and was exquisite in communication and getting the repairs done. Mark set everything up perfectly and they even had a Mr Robert Balon was my advisor and was exquisite in communication and getting the repairs done. Mark set everything up perfectly and they even had a rental car ready for me when i dropped off the vehicle. While waiting on parts Rob and Mark kept me informed. I really, really appreciate all the great work and excellent service. I truly feel I belong to the JEEP family thanks to these gentleman and will now purchase my parents. New vehicle and mine from Cortese. You cannot beat the service! Thank you so much! More
by gpoulios88
Employees Worked With
Robert Balon
July 03, 2024
I hate how they charged me for work not done. Tried calling Mike but his full number is not listed on their website. How about that? THey put old parts on my car but charged me full parts. Ma Tried calling Mike but his full number is not listed on their website. How about that? THey put old parts on my car but charged me full parts. Management staff will not pull the camera feed and audio in the service bay and listen to my conversation with Mike. More
by leroydoctor
June 30, 2024
Excellent service and very pleased by the professionalism of their team. I would definitely recommend them to anyone. of their team. I would definitely recommend them to anyone. More
by Ira
June 24, 2024
I brought my car in for service on my 2013 Jeep Grand Cherokee. I believed and was told by another service company that I needed a new transmission. I was contacted by a mechanic, Nathan Johnson, who Cherokee. I believed and was told by another service company that I needed a new transmission. I was contacted by a mechanic, Nathan Johnson, who informed me that it was only a rusted out oil pan on my car and would only cast me somewhere in the $300 to $400 range. Two days later I picked up my car I and gladly paid my bill of four hundred and change for the entire bill. The car ran like a top again. Thank you for the service and low cost to me. Cortese is my new service for my car. On a new note, because of my age (81 years old) the car I now drive (my 2013 Jeep) will most likely be my last. Thank you so much for the wonderful service and cost to me. And thanks to Nathan for his great work! More
by den328
Verified CustomerJune 20, 2024
Always a pleasure to bring my vehicle to them. Polite, informative and timely. Service complete on time. Polite, informative and timely. Service complete on time. More
by smariano
Employees Worked With
June 18, 2024
Was great working with Rick! He got us everything we were looking for at a great price! Couldn’t be happier He got us everything we were looking for at a great price! Couldn’t be happier More
by DJSHELDON0131
Employees Worked With
June 18, 2024
Always good service and very professional, always go to them for my service. Thanks again. them for my service. Thanks again. More
by awolford2201
Employees Worked With
June 17, 2024
Mike in service was great! That is not why I wouldn't recommend you. The fact that you are charging a fee to pay with a credit card is ridiculous. It's not like your a small r That is not why I wouldn't recommend you. The fact that you are charging a fee to pay with a credit card is ridiculous. It's not like your a small restaurant with minimal charges from your clientele. Your service department billing can be $100, and most likely more, and now your charging your customers a fee on top of that?! People don't walk around with that kind of cash or a checkbook anymore. Meanwhile, I'm sure you get a better credit card discount rate than Sunny's restaurant. Horrible customer care. Shame on you. More
by cyacono
Employees Worked With
Mike
