Cortese Chrysler Jeep Dodge RAM Mitsubishi

Very clean, modern atmosphere. The staff is very knowledgeable about the products they sell. Overall very happy so far with my 2020 RAM Rebel 12 Crew Cab 4x4. I would most definitely refer my frien knowledgeable about the products they sell. Overall very happy so far with my 2020 RAM Rebel 12 Crew Cab 4x4. I would most definitely refer my friends and family to Derek Bridges. Dave Hilner had me in/out with record time! More

I was very happy to find the vehicle I was looking for in stock, Anna was very helpful and accommodating. Everything went very smooth and was done in the time frame I had to work in. stock, Anna was very helpful and accommodating. Everything went very smooth and was done in the time frame I had to work in. More

Bob is a great petson, know the truck very we'll,show me how to use all the component in the truck,I passed through five salesmen and they didn't asked me if I need help ,Bob did good person. how to use all the component in the truck,I passed through five salesmen and they didn't asked me if I need help ,Bob did good person. More

Very good. Quick service I called and emailed on Very good. Quick service I called and emailed on Friday morning asking for an appt to have my Jeep inspection done before March 1st. No one ca Very good. Quick service I called and emailed on Friday morning asking for an appt to have my Jeep inspection done before March 1st. No one called me back for an appt. So Saturday morning I called again, and the Service department was slow so they fit me right in that day. More

They would not even consider the actual problem with my car because it had been recalled and replaced in 2015, ran me for $1000 and didn't fix my car, then tried to get me to drop $6600 on a whole new tran car because it had been recalled and replaced in 2015, ran me for $1000 and didn't fix my car, then tried to get me to drop $6600 on a whole new transmission when all i need is a transmission control module. More

Smooth and easy! Explained what needed done and sent me text messages to let me know how it was going. No problems at all. Glad it was so smooth text messages to let me know how it was going. No problems at all. Glad it was so smooth More

Would do it again!! Very knowledgable, no pressure... my kind of place! Can honestly say I throughly enjoyed the shopping experience (usually car buying is right up the Very knowledgable, no pressure... my kind of place! Can honestly say I throughly enjoyed the shopping experience (usually car buying is right up there with buying a bathing suit or going to the dentist). They were patient with me (took me 4 tries to get there) and kept me informed. We are from the Utica area and have already sent two people there! Rick was awesome and all the other employees we spoke to were just so easy going and friendly. You have to check this place out! More

It was an easy purchase with Anna. I would buy from her again.the service has been an easy process and everyone is helpful. Good experience for me. again.the service has been an easy process and everyone is helpful. Good experience for me. More

Loyal Chrysler customer having purchased four vehicles including three T&C minivans. Very expensive $850 thermostat and gasket replacement in a 2008 T&C Minivan!!! Work wasn't done correctly the first t including three T&C minivans. Very expensive $850 thermostat and gasket replacement in a 2008 T&C Minivan!!! Work wasn't done correctly the first time. The next day returned with smoke/steam coming out of the engine compartment and was told it was residual burnoff. A week later returned again to find out plastic thermostat housing had been over-torqued and cracked allowing coolant vapor to escape. Dealership repaired the vehicle but took lost the car for another day. Service advisors are apathetic with customers. For example, my request to have a receipt emailed resulted in receiving a blank sheet of paper. I understand mistakes happen but this is work dealerships do day in and out and they didn't seem to get anything right. Escalation to the service manager was effectively a waste of time. He made references to check the "Internet" in an email response rather than provide a specific link to the material he was referencing. Bottom line ... I have very low confidence in the quality of work that was done and obviously given the price overall value was abysmal. You can do better than this dealership. More

Johnny Cortese was very knowledgeable and accommodating and sensitive to my needs. I was impressed with his ability to not make me feel pressured but feel welcome. I would go back again. I love my truck and sensitive to my needs. I was impressed with his ability to not make me feel pressured but feel welcome. I would go back again. I love my truck More