Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,093 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,093 reviews
October 27, 2024
Thank you very much. for the service and have a good day. The warranty approval process can take a while but that's not your fault. for the service and have a good day. The warranty approval process can take a while but that's not your fault. More
by soaltraveler
Verified CustomerEmployees Worked With
October 22, 2024
I visited twice before purchasing a vehicle. Although the salesman wanted to make a sale he had a very nonchalant way about him. I didn't feel as though he actually valued my business until I si Although the salesman wanted to make a sale he had a very nonchalant way about him. I didn't feel as though he actually valued my business until I signed for the vehicle I was going to buy. It was a good price and the finance guy was really attentive. Overall it was an "Ok" car buying experience for me with customer care needing improvement by the salesman. More
by Ciezalio
October 14, 2024
Coetese Crysler Jeep Dodge Ran Mitsubishi is top nautch. The service from car drop off to picking up and payment was first class! The service from car drop off to picking up and payment was first class! More
by ccoen
Employees Worked With
October 12, 2024
Cortese had my vehicle for nearly 6 weeks, they offered zero compensation for the inconvenience and exuded zero effort to expedite the repair. zero compensation for the inconvenience and exuded zero effort to expedite the repair. More
by Kschneider57
October 11, 2024
Amazing experience. Everyone was professional and not pushy. Thank you bob and Ray for your help Everyone was professional and not pushy. Thank you bob and Ray for your help More
by hamid norani
October 11, 2024
The most efficient dealership I have ever see, Their communication is also fantastic. Very user friendly! communication is also fantastic. Very user friendly! More
by glane2
October 05, 2024
Excellent service, quick and dependable. The fact that they want to know if there is anything they can do for you while you wait is a testament to how they feel about their customers. The fact that they want to know if there is anything they can do for you while you wait is a testament to how they feel about their customers. More
by blawrence8392
Employees Worked With
Rob
October 04, 2024
I was very happy that we were able to make a deal after a few back and forth conversations. Sam and Rick were very pleasant to work with. I am very pleased with my Jeep Grand Cherokee! few back and forth conversations. Sam and Rick were very pleasant to work with. I am very pleased with my Jeep Grand Cherokee! More
by cbetz
October 01, 2024
Rob, Was very helpfull and professional. Did all he could to expedite my needs. Explained the issues on my van and suggested service requirements. Very appreciative Did all he could to expedite my needs. Explained the issues on my van and suggested service requirements. Very appreciative More
by c5battisti3
Employees Worked With
