Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
2,048 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,048 reviews
January 23, 2025
Did not have a pleasant experience with I Derek Bridges? He was unhelpful and seemed like he did not want to sell me the vehicle. I thought about working with another salesperson at this dealership, but if He was unhelpful and seemed like he did not want to sell me the vehicle. I thought about working with another salesperson at this dealership, but if that was the experience I had with a top-performing salesman , the overall culture of the dealership is likely similar. This is not a place that I will ever do business with.” The finance manager was amazing. He really explained everything to me in great detail. He made sure I understood everything. Derek gives your dealership a bad look.. he’s to cocky and arrogant.. More
by cleang23
Verified CustomerEmployees Worked With
January 21, 2025
It was very quick and done professionally. Everyone was kind and courteous. Great place to have work done. Everyone was kind and courteous. Great place to have work done. More
by scottcody_21
Employees Worked With
January 21, 2025
Could not be happier with the service and staff, always friendly and welcoming. Looking forward to purchasing my next vehicle friendly and welcoming. Looking forward to purchasing my next vehicle More
by sgr62004
Employees Worked With
January 20, 2025
Great service and communication all around…. They also picked me up and drove me back when my car was taking longer to be repaired and I had no other form of transportation. Highly recommend f They also picked me up and drove me back when my car was taking longer to be repaired and I had no other form of transportation. Highly recommend for anyone looking for a place to service their vehicle. More
by HWG
Employees Worked With
Mark, Jordy
January 18, 2025
I have purchased several vehicles from Cortese and the single reason I keep going back is because of the excellent care I get from sales person Anna Moretti. She is top notch. She truly cares for the cu single reason I keep going back is because of the excellent care I get from sales person Anna Moretti. She is top notch. She truly cares for the customer and goes out of her way to make sure you are satisfied. More
by jlmcavinney
Employees Worked With
January 17, 2025
These guys love to go the extra mile for their customers, from my purchase of a quality Jeep Cherokee, to follow up services, Danny O’Brian hooked me up good and Rob, from the service department was great. from my purchase of a quality Jeep Cherokee, to follow up services, Danny O’Brian hooked me up good and Rob, from the service department was great. Everyone else at the dealership were so nice and helpful ! More
by jsewar567
January 16, 2025
Mike is always fantastic when I bring my vehicle in for service. The service department is attentive and communicative every step of the way. service. The service department is attentive and communicative every step of the way. More
by hannah.deserto
January 16, 2025
this was the first time we had taken our lease Jeep to the dealer since we got it back from our retired sales person. Great service and assistance. the dealer since we got it back from our retired sales person. Great service and assistance. More
by kcretella
Employees Worked With
January 12, 2025
They were able to find exactly the vehicle I was looking for at a great price. for at a great price. More
by Nocium
January 10, 2025
I have faith in the quality work ! I feel safe and know that they’ve checked everything before leaving the shop! Thank you! I feel safe and know that they’ve checked everything before leaving the shop! Thank you! More
by renn7161
Employees Worked With
