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Coral Springs Nissan
Coral Springs, FL
2,570 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,570 Reviews of Coral Springs Nissan
September 12, 2016
Painless Painless, easy to do business with everyone was pleasant, love my car, Leon was very nice, finance guys guy was nice, manager was nice. I'm a repeat Painless, easy to do business with everyone was pleasant, love my car, Leon was very nice, finance guys guy was nice, manager was nice. I'm a repeat customer and would do it again More
by Gary
Employees Worked With
Leo Leon
September 11, 2016
Nissan Versa Note Purchase Great place to buy a car, everyone was courteous and friendly. They honored our Truecar price ans we left happy with the Versa Note!!! Great experienc Great place to buy a car, everyone was courteous and friendly. They honored our Truecar price ans we left happy with the Versa Note!!! Great experience!!! More
by WMurphy
Employees Worked With
Rigoberto Lopez was our salesman, Alvaro Mihalyi
September 10, 2016
Excellent customer service Told our sales what we wanted and our expectations and he made it happen. We purchased a new car and the payment that we wanted Told our sales what we wanted and our expectations and he made it happen. We purchased a new car and the payment that we wanted More
by Sparks
Employees Worked With
Rollin B, Omar Nieves
July 06, 2016
Terrible Customer service/telemarketer I had some doubts about going to Coral Springs Nissan. I spoke to a customer service agent who gave me a price and information about the car I wanted. I had some doubts about going to Coral Springs Nissan. I spoke to a customer service agent who gave me a price and information about the car I wanted. The rep name was Mina Nayyef. She was extremely pushy and rude over the phone. Few days after she flooded my email with messages. I had some bad customer service experiences before but I thought this was in the top 3. Don't mean to judge but if you are having someone on the phone to bring in customers make sure they are pleasant and don't have a heavy accent that one can barely understand. More
by artie78
Employees Worked With
Mina Nayyef
May 31, 2016
Great Dealer, and great service! I had some reservations about buying a new car as always, and this one was a car for my growing small biz, we picked out a Nissan Maxima, and met with I had some reservations about buying a new car as always, and this one was a car for my growing small biz, we picked out a Nissan Maxima, and met with Tony Fetkulov and Gus Guarda, whom I would recommend working with to anyone. They treated us well, got us a great deal on the car, and had us out on the road quick. It was a great and seamless process I would do again. We are loving the car, and loved the experience of buying through Coral Springs Nissan. More
by ThomasHurley622
Employees Worked With
Gustavo Guarda, Tony Fetkulov
March 04, 2016
Warning. Bad Service Experience I have been a loyal Nissan customer for over 10 years. I not only purchased a Nissan, but consistently take the vehicle for service at the local deale I have been a loyal Nissan customer for over 10 years. I not only purchased a Nissan, but consistently take the vehicle for service at the local dealership (all maintenance). My recent experience was so awful that I am writing this message. I have never had a real bad experience in the past. I have had a few situations where the service was not great, but I did not allow it to bother or persuade me to make any changes. My recent encounter has me reconsidering whether or not I want to stay with the Nissan family. Long story short - I have a 2009 Altima that needed some routine maintenance. I took the vehicle in to my local dealer and paid $1200 based on their expert inspection and recommendation. I needed to drive the vehicle out of town the following week so I wanted to make sure that it was safe to drive. What happened next was unfortunate and unacceptable. The quality of work performed for the $1200 was not good. The same evening after I picked up the vehicle the front left wheel started to lock up. The next morning I was taking my daughter to school and the wheel completely locked up. I was fortunate to be in a safe area where I could pull out of the way of moving traffic. I had to tow my car back to the dealership to resolve the problem. It turned out that someone had not put in a bolt correctly. The dealership acted like it was no big deal and fixed the problem. I drove my vehicle off the lot again. My wife noticed when I came home that the front right side panel was not inserted correctly and was hanging out. I took the car back to the dealership a third time to get this resolved. The next day... the splash guard on the bottom of the front came completely loose (for no reason) and was dragging from the vehicle on the street. It almost caused me to have an accident. The dealership had removed the splash guard a few days before when they were fixing the locked wheel. The car was not safe to drive. I had to have it towed again back to the dealership to get it fixed. The dealership blamed the splash guard coming loose on me. They tried to charge me $130 for the tow and repair. I spoke with the service manager expressing concern about bringing the vehicle back 4 times in the same week for what should have been routine maintenance that I paid $1200 for. The service manager looked at me and said "I have tried to help you before, but you left us a bad survey in the past." I was really surprised by this response. I have never left a bad survey. Yes, I have been honest about the service not being great, but I have never complained. If anything, I have been a loyal customer. The car is currently functioning properly, but I did not feel safe driving it out of town. The entire situation has caused me to reconsider my allegiance to Nissan and certainly to my local dealership. I was fortunate to not be in a serious accident on more than one occasion because the work "completed" was not done well and created other problems. Disappointed, but thankful that I am currently safe. Jared Easley More
by jaredeasley
Employees Worked With
Anthony
July 09, 2015
Honda dealer Awesome Dealer. The sales rep (Brandon) was very nice and very helpful. Helped me on my trade in and got me in a brand spanking new 2015 Accord sport. Awesome Dealer. The sales rep (Brandon) was very nice and very helpful. Helped me on my trade in and got me in a brand spanking new 2015 Accord sport. More
by jgarcia175
Employees Worked With
Brandon
May 05, 2015
Great buying experience my 3rd Car from Coral springs Nissan I have purchased 3 vehicles from Coral Springs Nissan and believe me if I had a bad experience as I had at another local Nissan dealer I would never c I have purchased 3 vehicles from Coral Springs Nissan and believe me if I had a bad experience as I had at another local Nissan dealer I would never come back. I started off using the Internet option when starting the process and I ended up working with Internet sales manager Hector Zarama and he was very helpful, professional and courteous throughout the process. Very quick and painless purchase and I felt like i got a fair deal in the end. I plan on purchasing my next vehicle here if it is a brand that they carry. More
by DavLor
Employees Worked With
Hector Zarama
March 14, 2015
do NOT buy "Certified" Automatic climate control broken only 2 weeks after purchase. Gear box problem. First visit. They say that something is not right, second visit.... no Automatic climate control broken only 2 weeks after purchase. Gear box problem. First visit. They say that something is not right, second visit.... no problem with the gearbox. Third issue, steering wheel lock (known issue worldwide) fixing in process. But wait, they found after 3 visits that customizations made by previous owner are causing problems. More
by MG370Z
Employees Worked With
sales department
February 22, 2015
one of the worst customer service I have seen I wanted to see a Nissan Rogue and they sales guy was rude to us. He said do not waste my time if you are not going to buy. He dropped us over there I wanted to see a Nissan Rogue and they sales guy was rude to us. He said do not waste my time if you are not going to buy. He dropped us over there. More
by angelvanegas43
Employees Worked With
Tony
