Coral Springs Nissan

Car buying the way it should be Human nature is to complain and write negative reviews and complaints and it's not often people take the time to reward excellence. I, like many, fear Human nature is to complain and write negative reviews and complaints and it's not often people take the time to reward excellence. I, like many, fear walking into a dealer only to get pounced on by a hungry salesperson that looks like he's waiting for his next meal so I typically work with the Internet Dept to work a deal. But - you have to at least visit one dealer live to look at and drive the car(s) you are contemplating, so we walked into Coral Springs Nissan and asked for the Internet Manager. We were greeted by Alvaro Mihalyi and thus began one of the most pleasant car buying experiences you can have. He spent over an hour with us showing us the Rogue and going on a ride with us and we left feeling very good about the dealer and Alvaro. So... after looking at a few more models we decided on a Rogue and exact build we wanted. I asked 4 dealers including Alvaro for their best price up front with specific instructions to itemize the costs from base price to out the door price. I indicated I knew Truecar as well as other discount pricing. I also asked to see what other value the dealership offers. Some dealers simply couldn't follow directions and didn't provide me with an itemized list, some came back with crazy prices (even way higher than their own TrueCar price). One stood out - Alvaro at Coral Springs Nissan. Alvaro listened to what I wanted, provided exactly what I asked for and on top of that was the lowest price by far (beating other dealers by almost 2k). I was happy Alvaro had the best price/value because I wanted to reward him for taking the time with us earlier. We went to pickup the car and admittedly some issues came up that Alvaro was not aware of but he immediately put us at ease and asked for the opportunity to correct the problem and get us more info. He did exactly that and we completed the sale. We drive off the lot with the shiny new loaded Rogue SL and immediately heard a weird intermittent noise (sounded like tire noise). We got home and I found it to be a HUGE lag screw in the tire. Also found a few other small items. Service was already closed so next morning took car back in and met Alvaro - he took care of everything - got a brand new tire swapped out no questions asked and serviced the other small items. Bottom line - if you are looking for a Nissan in the South Florida area you owe it to yourself to go see Alvaro at Coral Springs Nissan. He is a new breed of car salesman, very far from the old school horrors you still encounter. If you are a reasonable customer I guarantee you will have a pleasant experience with Alvaro and leave not only a satisfied customer but with a few extra bucks in your pocket from a great deal. More

2014 Armada - Best Car Buying Ever I have purchased a few cards at Coral Springs Nissan but my last purchase was by far the best experience I have ever had at a car dealership. My sales I have purchased a few cards at Coral Springs Nissan but my last purchase was by far the best experience I have ever had at a car dealership. My salesman Hector was OUTSTANDING from start to finish. (If you go there ask for him). I had the pleasure of working with the GM Ski Franklin. Never before have I felt like a celebrity when I was buying a car but I did this time. They didn't got back and forth on the price, they gave me the best deal up front. For a GM of a car dealership to take the time to work with me and answer all of my questions (At 10 o'clock at night) is something you don't see anymore. Josh Bourget the Lane Service Manager and Biran Singh are on top of things in the service. The commercials are true when they say they want you to be part of their family. On Halloween my son had to be rushed to the E.R.. Thank god he was ok but Ski checked in and sent over a Halloween basket to make him feel better. Who does that?? That is what makes Coral Springs Nissan so different. They now officially have a customer for life and I will tell anyone and everyone I know to go here. Oh yeah and I was the kind of person who said I would never go from an Armada to another Armada but I did because the brand is that good and the Dealership and Service are even better. Thank you to everyone at Coral Springs Nissan for everything. I can't wait to buy another car!!!!! More

Superb dealership I am taking this time to write this review simply because sales and service here is always beyond standard. I made my second car purchase in 90 days w I am taking this time to write this review simply because sales and service here is always beyond standard. I made my second car purchase in 90 days with this dealership and each and every time I walk in Coral Sorings Nissan not only do I get the service I deserve it exceeds my expectations. Everyone is always so kind and generous. I have been loyal to this dealership for 6 years and never would I go elsewhere. Carlos Medina was my sales man and he was just great. His moral in helping me look for exactly what I wanted all the way until I drive off the lot was excellent. He took the time to make sure I was comfortable with the vehicle and showed me every single detail in the car before I left that parking lot. Wataski franklin the general manager is just a blessing. He made sure he took me under his wing and worked out all the financials until I was satisfied with my payments. I'll even mention Omar the business manager who not only remembered me from my previous sale but was just so nice and made the lengthy process of signing my contract a breeze! Fast service and excellent customer service! I have been to several other dealerships and none have given me the service I deserve. After all getting into a car payment is a lengthy commitment and you should be completely satisfied with your purchase! Coral Springs Nissan never fails! More

DELIVERED CAR THAT I DID NOT NEGOTIATE This has been a horrible experience and a long story. I went 2 days to negotiate the vehicle that I wanted. There were 2 model Murano SL color Maroo This has been a horrible experience and a long story. I went 2 days to negotiate the vehicle that I wanted. There were 2 model Murano SL color Maroon. Sales person and sales manager showed me Murano model S, Rogue model SL, and Murano model SL. I decided on the Murano color Maroon model SL. There were 2 that day that they stated were identical and told them that I wanted to negotiate the car I test drove which had touch screen radio, blue tooth streaming and supposedly top of the line car with all features. I sat down with my husband, sales person Bruce Kaiser and sales manager Malik and after all negotiation decided to leave to do some researching on price with other dealers. I returned the next day to re-negotiate with sales manager Malik and at the moment he was busy. General Manager Wataski greated us and brought us in his office to find out that there was no trace of negotiating any vehicles that I test drove that day. He was a little confused because he says that all sales manager in order to give pricing have to put cars on the system but it was an error on their part. So I explained to him that I had test drove 3 cars that day and that for the price, features, and overall deal Malik salesmanager advised to go with the Murano SL. So I told him that we had talked about the Murano SL color Maroon and I did tell him that there were 2 of them and supposedly identical. He asked another sales manager there with him at that moment to search for the car and printed out the two that were there and chose one himself without stating or talking about MSRP difference which I did not know. And he manually inserted the price and deal to get to the montly lease price we had talked about. After everything was done and signed he said to pick up tomorrow around noon after they cleaned, inspected and tinted the car. When I picked up the car it was the same color same model but with way less features. I told noticed because I touched the radio and it was not touchscreen and told sales person Stephan to pair with my car and he said it did not have that feature with a very bad and nasty attitude. I was upset and told him that I needed to speak to a manager and he said he was not in. I returned the car the next business day and told them I didnt want it to figure out what they were going to do. They said they had to look at different variables and that they were going to give me a loaner vehicle. When they gave me the loaner vehicle it was the same color and model SL and when I sat in it I told them to look at the car because it was the one I had originally wanted. They said to give them a couple of days. It's been more then 5 days with the loaner vehicle and the case is still pending but GM Wataski already said he would not swap cars, unwind deal or swap radio which is my biggest concern. I had to go above him and make a case with Nissan Corporate with an official complaint about the dealer. I spoke to the owner Michael Resmusen and filed a complaint to the Better Business Bureau. I really hope that this gets solved but I am really unhappy with the fact that if this does not get solved I will have to stay with this car for a 39 month lease. If at the end they decided not to help me I will definitely look for a lawyer and never purchase a Nissan again and definitely no car from Coral Sporings Auto Mall. More

A great experience I have been leasing cars for over 25 years and this is the first time that I have been totally satisfied and shocked at the same time. Our dealings wi I have been leasing cars for over 25 years and this is the first time that I have been totally satisfied and shocked at the same time. Our dealings with Wataski " SKI ' Franklin and Mike Whittaker was amazing. They did exactly as they said they would. I was amazed. Thank you Coral Springs Nissan for a gratifying experience for the first time with a car dealer. More

Awesome service very knowledgable There was a mistake that I caught came back the next day and they solved no questions asked .... Impressive service !!! GM & sales person were directl There was a mistake that I caught came back the next day and they solved no questions asked .... Impressive service !!! GM & sales person were directly in communication with me .. Awesome experience .. Proud owner if new 2914 Nissan Pathfinder More

Rick Rojo is the best I am so excited to have my new Juke-Rick was so informative and intelligent about the car that it was a pleasure to deal with him a second time. Rick I am so excited to have my new Juke-Rick was so informative and intelligent about the car that it was a pleasure to deal with him a second time. Rick will always be the salesman I deal with. More

Above and beyond service I must say the service I received at this location went above and beyond my expectations! I got the best deal and they did not stop until I was satis I must say the service I received at this location went above and beyond my expectations! I got the best deal and they did not stop until I was satisfied! Of all the service I have ever received this has to be one of the best! I will point out that the general manager "Ski" is not only engaged with everyone but he personally makes it his priority to get involved with everything going on and get to know your needs and concerns. He made sure that when I walked out of there I truly was happy! He made such a difference in my experience not many people give such genuine customer service as him! More

Rick Rijo Super Salesman My wife and I. bought a 2014 Nissan Rogue.We researched the web about the Nissan Rogue and what it had to offer in way of options and accessories.I no My wife and I. bought a 2014 Nissan Rogue.We researched the web about the Nissan Rogue and what it had to offer in way of options and accessories.I no sooner got off the computer when someone from Coral Springs Nissan called me to make an appointment the same day,I did not get the gentleman's name but he was very courteous.When we arrived at Coral Springs Nissan we were met by the gentleman who then introduced us to Rick Rijo.Rick was very friendly with a since of humor,he made us feel right at home.We sat down to discuss the what we wanted a mid size cuv Three things we wanted,not to be asked what wanted in the deal,Red in color,alloyed wheels not plastic hubcaps.Rick Listened to us and he was able to arrange what we wanted.We ere happy with the final price and very happy with Rick Rijo and stayed with us to through the final deal. We were happy how clean the showroom was and how courteous all the employees were. I was very happy with Tom in the service department who was very helpful in seeing in having the alloyed wheels installed in place of the plastic hubcaps. Rich&Peggy Hausch More

Great I came to trade my car in and got a great deal! My salesman was friendly and knowledgeable. I would definitely recommend coming to this dealership. I came to trade my car in and got a great deal! My salesman was friendly and knowledgeable. I would definitely recommend coming to this dealership. More