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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,446 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,446 Reviews of Copeland Subaru Hyannis

December 14, 2021

I got an appointment quickly and found that my part had an extended warranty which meant the part and labor were covered. More

by jeanefreeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine and her boss, Thomas McCarthy
Dec 15, 2021 -

Copeland Subaru Hyannis responded

Jeane, We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

December 12, 2021

Professional, Attention to detail and needs of the Customer. George Costa, salesperson is the best. Have now worked with him on buying several cars over the years and will continue doing so as long More

by shefrin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta, Bryan Scarpellini, Patrick Packenham, Everton Gouveia
Dec 13, 2021 -

Copeland Subaru Hyannis responded

It's great to hear that you've had such a positive experience working with our team. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Subaru Hyannis, we look forward to assisting you with any questions or future vehicle needs! Bryan Scarpellini Managing Partner

December 10, 2021

Dealership is clean and the staff is friendly and accommodating. Waiting area is comfortable and well stocked with with coffee, water and various snacks. More

by a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essence in service was interested in finding ways to help me., Chris DaCosta, Patrick Packenham, Max Martin-Simmons
Dec 10, 2021 -

Copeland Subaru Hyannis responded

Thank you for your very kind review. Essence and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

December 10, 2021

I think I should have looked further into choice of replacement tires. No criticism of Copeland just me as I should have brought my Consumers Report on the subject before giving the go ahead More

by LARRYO301
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Dec 10, 2021 -

Copeland Subaru Hyannis responded

Larry, Thanks for sharing your thoughts about your experience with Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

December 10, 2021

A salesperson helped me with two issues that had been bothering me. I appreciate the fast, courteous service. More

by revtgould
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Dec 10, 2021 -

Copeland Subaru Hyannis responded

Thank you for choosing Copeland Subaru Hyannis, your feedback and rating mean a lot to us. We're glad Everton was able to help, and we hope to see you again! Bryan Scarpellini Managing Partner

December 09, 2021

Able to book appointment easily and quickly. Personnel Able to book appointment easily and quickly. Personnel friendly and helpful. Service check in person stayed late while my care was being serviced. G More

by MCMANUS664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham
Dec 09, 2021 -

Copeland Subaru Hyannis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Bryan Scarpellini Managing Partner

December 09, 2021

Excellent thanks to your staffing and the professional team that made it pleasant and painless More

by COWMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Robert Wayburn, Everton Gouveia
Dec 09, 2021 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

December 09, 2021

Greeted when arrived car ready in short time service always done when told it would be dont More

by LMOFFO712
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Dec 10, 2021 -

Copeland Subaru Hyannis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

December 08, 2021

Prompt and efficient. A pleasure to deal with. Vehicle was returned on time and as promised! More

by CTILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Dec 09, 2021 -

Copeland Subaru Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Copeland Subaru Hyannis. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

December 05, 2021

Friendly, worked with me in adjusting the price of the car that I could agree to. Got the new car registered and I drove it out the parking lot that same day. I found though, that when I was not sure More

by SUEDI516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta, Bryan Scarpellini, Patrick Packenham
Dec 06, 2021 -

Copeland Subaru Hyannis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

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