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Copeland Subaru Hyannis

Hyannis, MA

4.9
1,446 Reviews

95 Falmouth Rd

Hyannis, MA

02601

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1,446 Reviews of Copeland Subaru Hyannis

December 04, 2021

The service team especially Everton are very courteous and professional. He walked me through the service done and what needed to also be addressed More

by Tpa617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Dec 05, 2021 -

Copeland Subaru Hyannis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service team met your expectations. Thank you again for choosing Copeland Subaru Hyannis, we look forward to having you as one of our valued customers for many more years to come! Bryan Scarpellini Managing Partner

December 03, 2021

Staff are competent, polite and they listen to what customers say and make every attempt to fill customers’ needs More

by BEVSCHWARTZ7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Dec 03, 2021 -

Copeland Subaru Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

December 03, 2021

Fast and efficient service… used to drive off Cape for service but will now make Copeland Subaru Hyannis our primary parts/service center. More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Dec 05, 2021 -

Copeland Subaru Hyannis responded

Pete, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

December 03, 2021

Everything about this dealership is good! The quality of the work, the efficiency of scheduling appointments, the speediness of the service and the friendliness of the people. We purchased our last four Sub More

by SHOP2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George, Patrick Packenham, Everton Gouveia, Thomas McCarthy
Dec 05, 2021 -

Copeland Subaru Hyannis responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Bryan Scarpellini Managing Partner

December 03, 2021

I called the Service Dept to tell them my Check Engine light was on and my dashboard screen was lit up like a Christmas Tree. They had me come in the next morning. Provided shuttle service back to my home More

by MAOC8956
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
Dec 05, 2021 -

Copeland Subaru Hyannis responded

We are very happy to hear our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

December 02, 2021

In the past when I dropped off my car it would take all day and I needed to follow up with them to find out when my car was done. With Copeland the staff were professional, the car was done earlier than ex More

by TERRYVIZARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
December 02, 2021

Intake was quick and thorough, the ride provided was convenient, job took shorter than anticipated. More

by camawill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ride driver, Thomas McCarthy
Dec 02, 2021 -

Copeland Subaru Hyannis responded

Thank you for your kind words for our service department. We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

December 02, 2021

Very good. They did what they said they would do in a fairly short amount of time. More

by SHERRIPORTEUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Packenham, Everton Gouveia, Thomas McCarthy
Dec 02, 2021 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us, Sherri. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Bryan Scarpellini Managing Partner

November 30, 2021

I received prompt service and detailed explanations about my car, including recall notices and inspection results. More

by ERIK.DICHTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everton Gouveia
Dec 01, 2021 -

Copeland Subaru Hyannis responded

Thank you, Erik, for sharing your thoughts about your experience with Copeland Subaru Hyannis. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

November 27, 2021

2 words… George Costa. Car salesmen have a reputation of being pushy, sales driven and untrustworthy. George is the opposite. What a wonderful human being, I would trust him with my life and because of th More

by DAVE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Costa, Chris DaCosta
Nov 29, 2021 -

Copeland Subaru Hyannis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

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