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Conicelli Honda

Conshohocken, PA

4.7
812 Reviews

1100 Ridge Pike

Conshohocken, PA

19428

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812 Reviews of Conicelli Honda

November 30, 2021

We purchased a new Honda in July 2021 and were told what the fee's were and when went to purchase the vehicle we were then charged a an additional fee at closing that was not disclosed during the sales proc More

by dupedbyConicelli
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Margaret Sheppard
Dec 02, 2021 -

Conicelli Honda responded

I would very much like to have a sales manager or owner contact you with regard to your recent new vehicle purchase and concerns over fees. I will need your name and contact info in order to assist you. Please email me asap at pdigiacomo@conicelli.com or leave me a message at 610-828-1400 x 1123 Thank you, Paula DiGiacomo, Customer Relations

November 22, 2021

Lauren was very professional, friendly, candid, and transparent. She listened closely to what I wanted out of my purchase and made sure I got that and more within my pre-determined price range. Almos More

by adam.t.hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Potchak
Nov 29, 2021 -

Conicelli Honda responded

Thanks Adam for this great review. Your positive feedback is greatly appreciated. I'll be sure to share this with Lauren and our sales team! Paula D., Customer Relations

November 07, 2021

I own 2 Hondas and was was more than satisfied with the servive until today. When they could not fix my broken seat belts and I have to wait til 11 15 2021 for the part and they will not pay for a rental.. More

by Desi73@comcast.net
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Glenn, Courtney Anderson
November 03, 2021

I was treated professionally and with respect from my initial phone call to schedule an appointment until I received the friendly informative phone call letting me know my car was ready to be picked up More

by ksg9954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ly
Nov 03, 2021 -

Conicelli Honda responded

Thank you for taking the time to share your positive service experience! We appreciate your business. Courtney A.

October 19, 2021

From the Manager Mark to the completion of the service was quicker than even they expected. In short, great service. More

by mybandylasts4evr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Glenn
Oct 20, 2021 -

Conicelli Honda responded

Many thanks for choosing Conicelli Honda to maintain your vehicle's performance. We appreciate your business. Paula D., Customer Relations

September 30, 2021

Mark Hammond is the hardest working General Manager in the Tri-state region. He exemplifies what Conicelli is about. hard work and helping people. CN Havertown More

by Hobbit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hammond, Carlos Navarro
Oct 01, 2021 -

Conicelli Honda responded

Many thanks for the kind words about Mark Hammond. I'll be sure to share this with him and our sales team @ Honda. We appreciate your business. Paula D., Customer Relations

August 26, 2021

Their parts department is useless. No responses to any of my emails. I paid for expedited shipping and it sat in their mail room for 7 days. Useless. More

by RittJW1112
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I never got a response from anyone. Online sales dept sucks
Aug 27, 2021 -

Conicelli Honda responded

We apologize for your recent experience with our Honda Parts Dept and the mixup regarding expedited shipping. I've sent your concerns to our Parts Department Manager for his review and response. If you would like to reach out directly, he is John Roche, 610-828-1400 x 2850. Paula DiGiacomo, Customer Relations

July 21, 2021

If you buy a car here you're a fool. They're trying to charge over MSRP!!! Saying because there's a chip shortage that the car on their lot is worth it lolololol!!!! I laughed in their face and went down More

by triciamg72
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales manager
Jul 21, 2021 -

triciamg72 responded

there's no resolving my issue you people are crooks!

July 18, 2021

The best new car sales experience ever. Thanks to Mark, Chris and George for being so accommodating and professional. They helped to make the entire process low-pressure and pleasant. Warranty and protec More

by JF
Recommend Dealer
Yes
Employees Worked With
George Quigley, Christopher Schlear, Kristina Banet
Jul 19, 2021 -

Conicelli Honda responded

Many thanks for taking time to share your recent buying experience. Your positive feeback lets us know we are achieving our goals in customer satisfaction! I'll be sure to share this with George, Kristina and Chris! Paula D., Customer Relations

June 04, 2021

Worst dealership that I have ever been to. Anton the used sales manager was rude and disrespectful. Was there to look at a jeep rubicon. The vehicle had a cracked windshield and was advertised as having navi More

by Goten9033
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tonovila Hicks
Jun 09, 2021 -

Conicelli Honda responded

We apologize you didn't have a positive experience at our dealership. The Conicelli family stresses to our staff that professionalism and being courteous is most important. I am sorry this happened. I would like to have our GSM contact you to try and come to a resolution. Can you give me your phone # so I can pass this to our GSM? Thank you, Paula DiGiacomo, Customer Relations, 610-828-1400 x 1123

Jun 10, 2021 -

Goten9033 responded

There’s no resolution to be made. I went on to another dealership that treated me with respect . I got the vehicle a year newer for a lesser price.

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