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Community Honda Lafayette

Lafayette, LA

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rated
166 Reviews

1407 Surrey St

Lafayette, LA

70501

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166 Reviews of Community Honda Lafayette

February 24, 2016

Wonderful, fast, Friendly Today I came to look at a vehicle and Donavon and Jaron was so helpful and friendly! I left with a vehicle with the note I wanted!! Thank you fellas f More

by ahollie7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaron C Guidry, Donovan Broussard
February 23, 2016

Great Service Jaron was very helpful and assisted me with my concerns and questions. I'm glad I came in and had the opportunity to have him as my dealer. More

by Troyjude22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaron C Guidry
February 21, 2016

Very pleased with my car buying experience I recently came in looking for a certified used 2014/2015 Honda Accord, I initially found a few in Houma, as well as several other dealerships across More

by abelsteen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaron C Guidry
February 19, 2016

Very pleased We are very pleased with our recent purchase at Moss Honda. Donovan, our sales associate, was very patient and accommodating to our wants and needs. More

by M.Ruiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donovan Broussard
February 09, 2016

Best car buying experience yet! I was really not looking forward to going car shopping when the day started, I was dreading it really. But thanks to Jaron it was the best car buying More

by stefani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaron C Guidry, Wilbert Bourque
February 08, 2016

Over 4hrs for service that was supposed to take 2.5hrs Horrible service. Brought my car in for a standard recall. What was supposed to take 2.5 hours took over 4 hours and I was stranded at the dealership. More

by Ann11
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
Mar 14, 2016 -

Community Honda Lafayette responded

Thank you for taking the time to write your review. On behalf of the Moss Honda Service team, we apologize if there were miscommunication on the length of time to complete your repair. I realize we are not perfect, and feedback like you have provided is one of the only ways to improve. We have addressed the issue with the involved parties and working on how to prevent this from happening in the future. Again, thank you and we appreciate your feedback. Respectfully, Stephen Mier Honda Service Manager (337)235-9086

February 05, 2016

Fantastic I brought my car in after receiving several calls about Moss needing used inventory. I worked with Chase for 2 days and I ended up trading up. I had f More

by Rebecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Savoy
February 05, 2016

Streamlined buying process I essentially negotiated with Jaron Guidry by email, text and phone. He was very helpful in a no pressure way. I bought my Honda Fit with the quickest More

by meauxnew car
Friendliness
Recommend Dealer
Yes
Employees Worked With
Skylar Jenkins, Jaron C Guidry
February 01, 2016

New Car purchase Went in for a specific vehicle and dealer didnt have it in stock. The salesman didn't even want to assist me with ordering the vehicle I wanted nor di More

by J.H
Price
Recommend Dealer
No
Employees Worked With
Cant remember name
Feb 01, 2016 -

Community Honda Lafayette responded

We apologize for your negative experience. At Moss Honda we are committed to fair, honest pricing. It’s unfortunate that there was miscommunication and you were unhappy after pricing was discussed. We value our customers and truly appreciate the time to share your opinions. Please contact us at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you. Respectfully, Kristie Begnaud Honda Sales Manager (337)235-9086

January 23, 2016

Third Honda Bought from Moss Motors Just purchased a Honda CRV from Moss Motors. As always, everyone on their staff is professional and friendly. Their service Dept. is outstanding. More

by car4two
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaron C Guidry
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