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Commonwealth Volkswagen

Lawrence, MA

4.7
445 Reviews

1 Commonwealth Drive

Lawrence, MA

01841

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445 Reviews of Commonwealth Volkswagen

May 23, 2013

I went in looking for a used car and ended up buying a new one! Josh was very helpful in letting me know what my options were and in finding me the best deal for my budget. More

by jmart97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron, Josh Palmieri
May 24, 2013 -

Commonwealth Volkswagen responded

Congratulations on the purchase of your new car! It gives us great pleasure to hear that Josh was very helpful in finding you the best deal for your budget. In the future, please let us know if you have any questions or concerns regarding your recent vehicle purchase. Also, be sure to follow us on Facebook and Twitter to receive updates on our current special offers and promotions. We appreciate the recommendation and we look forward to working with you again in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

May 14, 2013

Our salesman Andrew was amazing. He took care of everything that we asked for! They even sent us cookies after everything was done!! I would recommend them to anybody. More

by april13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 15, 2013 -

Commonwealth Volkswagen responded

Wow, thank you for sharing your story with us. It's a pleasure to hear that Andrew took care of everything you asked for during your recent visit to our dealership. If you have any questions or concerns in the future, please feel free to contact us at your earliest convenience. Also, be sure to check out our Twitter and Facebook pages to receive access to special discounts and coupons. We hope you're enjoying your new vehicle and look forward to working with you again soon. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

May 13, 2013

This team was simply fantastic. They were straight to the point and stuck to the same story from the beginning when I started shopping. Other dealers kept trying to come down with the price a 100$ here and a More

by AbdullahDaoud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 14, 2013 -

Commonwealth Volkswagen responded

Wow, what a lovely review. We're pleased to hear our team was simply fantastic and able to provide a nice and easy car purchasing experience. If you have any questions or concerns in the future, please don't hesitate to contact us at any time. Also, be sure to check out the advertised specials posted to our Facebook and Twitter pages for access to discounts and special offers. We hope you're enjoying your new Volkswagen and look forward to working with you again soon. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

May 12, 2013

Devon was absolutely fantastic. He was thorough with all of the details about the car and made the buying experience excellent. We took a while making our decision and Devon was very patient with us. He w More

by Alex08T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 13, 2013 -

Commonwealth Volkswagen responded

Alex, thank you so much for your 5-Star Review! We strive to provide the best customer service around and are happy to hear that you had such a positive experience working with Devon. We look forward to working with you again in the future and if there is ever anything else you need don't hesitate in contacting us. Remember, like us on Facebook and follow us on Twitter to take advantage of exclusive discounts. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

May 10, 2013

The experience of purchasing the VW Jetta Sportswagen was excellent. Devon was knowledgeable, friendly and professional. We would definitely return and recommend the Commonwealth dealership to friends an More

by Gracerudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 13, 2013 -

Commonwealth Volkswagen responded

Grace, congratulations on your VW Jetta Sportswagen! We are very pleased to hear that Devon was knowledgeable, friendly, and professional. We pride ourselves in our amazing staff and could not be happier to hear you say how helpful you found him to be. We will be sure to pass on your kind words. Thanks for the recommendation and don't forget to follow us on Twitter and like us on Facebook for exclusive discounts. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

May 05, 2013

We needed another car. I already had a Passat before and loved it. They had the one that I was looking for, the price was great and so we went ahead and bought it. More

by ChristianStredicke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 06, 2013 -

Commonwealth Volkswagen responded

We appreciate you writing this five-star review. It's a pleasure to hear you thought our dealerships prices were great! If you need anything in the future, please don't hesitate to contact us at any time. Also, be sure to check out our Facebook and Twitter pages to receive first access to special coupons and deals. We hope you're enjoying your new vehicle and look forward to working with you again in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

May 01, 2013

My husband and I were very pleased with the knowledge that Josh Palmieri showed us when talking about the car. He was very infomed abou the car, financing, maintenance we were very impressed. He was f More

by JudyCahill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Palmieri
May 02, 2013 -

Commonwealth Volkswagen responded

We appreciate you writing this delightful review. It's a pleasure to hear that Josh was friendly and wonderful during your visit to our dealership. If you have any questions or concerns in the future, please don't hesitate to reach out to us at your earliest convenience. Also, be sure to check out the specials posted to our Facebook and Twitter pages. We hope you're enjoying your new vehicle and look forward to seeing you back in for your vehicles first maintenance visit. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

April 30, 2013

Good customer service, friendly. They delivered the vehicle to my home. Although they failed to add the college grad promotion for me, I'd like to give them all "5"s. More

by jhurog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 01, 2013 -

Commonwealth Volkswagen responded

Thank you for taking the time to bring your experience to our attention. We are happy that you thought of us for your car buying needs, and we hope to continue to have the opportunity to take care of you. Every customer's experience and satisfaction are extremely important to us, and we regret you did not receive the special offer you were hoping for. Please contact me directly so we can speak further on this matter and grow our dealership in a more positive direction. Best Regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 22, 2013

This dealership brought a new meaning to customer service! Jonathan couldn't have been more helpful and took much of his time during the day to make sure I knew everything about the vehicle I was pu More

by nyybosox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Crotty, Ron Rondeau, Dennis Millman
Apr 23, 2013 -

Commonwealth Volkswagen responded

We appreciate you writing this awesome review. It's a pleasure to hear that Jonathan was helpful during your recent vehicle purchase from our dealership. If you need anything in the future, please don't hesitate to contact us at any time. Also, be sure to check out the advertised specials posted to our Facebook and Twitter pages. We hope you're enjoying your new vehicle and look forward to working with you again in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 22, 2013

Both Ron and Jeff were most sensitive to my ambivalence about making a purchase at this time, and explained all my options without any apparent pressure. Ron actually sensed my dilemma about leasing vs pur More

by Mlinnehan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mercedes
Apr 23, 2013 -

Commonwealth Volkswagen responded

Wow, what a lovely review! We're thrilled to hear that Ron and Jeff acted professionally and with the highest caliber during your visit to our dealership. If you need anything in the future, please don't hesitate to reach out to us at any time. Also, be sure to check out our Facebook and Twitter pages for all the latest specials and coupons we're running. We hope you're enjoying your new vehicle and look forward to working with you again in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

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