Commonwealth Volkswagen
Lawrence, MA
Filter Reviews by Keyword
By Type
445 Reviews of Commonwealth Volkswagen
I went in looking for a used car and ended up buying a new one! Josh was very helpful in letting me know what my options were and in finding me the best deal for my budget. new one! Josh was very helpful in letting me know what my options were and in finding me the best deal for my budget. More
Our salesman Andrew was amazing. He took care of everything that we asked for! They even sent us cookies after everything was done!! I would recommend them to anybody. everything that we asked for! They even sent us cookies after everything was done!! I would recommend them to anybody. More
This team was simply fantastic. They were straight to the point and stuck to the same story from the beginning when I started shopping. Other dealers kept trying to come down with the price a 100$ here and a point and stuck to the same story from the beginning when I started shopping. Other dealers kept trying to come down with the price a 100$ here and a 100$ there while this team gave me over e-mail the best offer from the very beginning. Also, Devon realized we had young kids so he delivered the car to our house 30 miles away from the dealership. Highly recommended and nice and easy experience! More
Devon was absolutely fantastic. He was thorough with all of the details about the car and made the buying experience excellent. We took a while making our decision and Devon was very patient with us. He w of the details about the car and made the buying experience excellent. We took a while making our decision and Devon was very patient with us. He was also very honest about being a newer employee and he asked his manager any questions he didn't know the answer too. I would highly recommend working with him. More
The experience of purchasing the VW Jetta Sportswagen was excellent. Devon was knowledgeable, friendly and professional. We would definitely return and recommend the Commonwealth dealership to friends an excellent. Devon was knowledgeable, friendly and professional. We would definitely return and recommend the Commonwealth dealership to friends and family. More
We needed another car. I already had a Passat before and loved it. They had the one that I was looking for, the price was great and so we went ahead and bought it. loved it. They had the one that I was looking for, the price was great and so we went ahead and bought it. More
My husband and I were very pleased with the knowledge that Josh Palmieri showed us when talking about the car. He was very infomed abou the car, financing, maintenance we were very impressed. He was f that Josh Palmieri showed us when talking about the car. He was very infomed abou the car, financing, maintenance we were very impressed. He was friendly and a wondeful asset to your company. Everyone we met were wonderful. Dealership was clean, nice waiting room. We had tour thru the shop and the layout of where to bring car when we come back for maintenance. Overall our experience was very positive More
Good customer service, friendly. They delivered the vehicle to my home. Although they failed to add the college grad promotion for me, I'd like to give them all "5"s. vehicle to my home. Although they failed to add the college grad promotion for me, I'd like to give them all "5"s. More
This dealership brought a new meaning to customer service! Jonathan couldn't have been more helpful and took much of his time during the day to make sure I knew everything about the vehicle I was pu service! Jonathan couldn't have been more helpful and took much of his time during the day to make sure I knew everything about the vehicle I was purchasing. During the purchasing part of the car, Ron went over every detail to ensure I understood all aspects of the purchase. Both of these employees took so much time to go over every aspect of the vehicle, I actually felt at ease with such a big purchase. I cannot thank these employees enough for their time, their patience, and their overall attitude. Whenever I need another vehicle, I am going to Commonwealth. Priced right and friendly. If you are shopping them first, you'll be shopping them last. No need to go anywhere else. More
Both Ron and Jeff were most sensitive to my ambivalence about making a purchase at this time, and explained all my options without any apparent pressure. Ron actually sensed my dilemma about leasing vs pur about making a purchase at this time, and explained all my options without any apparent pressure. Ron actually sensed my dilemma about leasing vs purchasing during the financing process and patiently re-walked me through my options for me to fell comfortable with my ultimate decision. They both are professionals of the highest caliber. More