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Commonwealth Volkswagen
Lawrence, MA
445 Reviews
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445 Reviews of Commonwealth Volkswagen
June 27, 2013
Great shopping experience and a great car! Jonathan was very helpful and got me the car I wanted at a great price. The service department was great too. very helpful and got me the car I wanted at a great price. The service department was great too. More
by tgiu
Employees Worked With
Marc Belliveau, Dennis Millman
June 26, 2013
This is what buying a car should be. As I told them at Commonwealth VW, I am giving them not only my business but my highest rating in part because the other dealers were so bad. I had done my research a Commonwealth VW, I am giving them not only my business but my highest rating in part because the other dealers were so bad. I had done my research and knew just what model and equipment I wanted. I emailed three dealers, two of which I had visited for a test drive the summer before. Paula Mattucci at Commonwealth got back to me immediately with a price list and answered all of my questions promptly and professionally and, most importantly, without any BS. Her price was thousands lower than the other dealers who were trying to offer me cars I didn't want (I have the feeling that they only half read my emails.) When I got back to the States (I had been teaching abroad for the school year) Josh Palmieri had the car ready exactly as I ordered it. On delivery Josh went through the car's features and controls very professionally and the deal was done. Friendly, professional, straightforward, no BS at Commonwealth VW. It is what buying a car should be. More
by ChinaBob
Employees Worked With
Paula Mattucci, Josh Palmieri
June 24, 2013
We purchased a 2012 Volkswagen Passat SEL PREMIUM V6 on June 21, 2012 from Commonwealth Volkswagen in Lawrence, MA. Josh Palmieri was very knowledgeable and took time explaining the different features th June 21, 2012 from Commonwealth Volkswagen in Lawrence, MA. Josh Palmieri was very knowledgeable and took time explaining the different features the car had. We were greeted with a smile and everyone was courteous to us. Mark Brenier, finance mgr . was clear and thorough. Ask fior Josh--you'll be glad you did. Teresa & John from Atkinson, NH More
by JTGATELY
Employees Worked With
Mark Brenier, Josh Palmieri
June 19, 2013
Basically walked in for service on my vw eos, saw the blue passatVW , decided that I'd like to trade. Meet with Jonathan, looked a few other cars, but decided to purchase the blue passat. the trade wa blue passatVW , decided that I'd like to trade. Meet with Jonathan, looked a few other cars, but decided to purchase the blue passat. the trade was ok , felt that I should of held out for a little more $ towards me. Still.. happy with my selection, and like the dealership. More
by fabpicture
Employees Worked With
Jeffrey Mercedes
June 13, 2013
Andrew is a very friendly and wonderful human being. What struck me most was the fact that under his bubbly Exterior lay a warm and Compassionate soul. I would highly recommend this dealership and thei struck me most was the fact that under his bubbly Exterior lay a warm and Compassionate soul. I would highly recommend this dealership and their kind staff especially Andrew. More
by Amrita48
June 04, 2013
I have been having my 2000 VW Passat wagon serviced there for four years. The service has always been prompt, correct and fairly priced. I particularly like their policy of explaining the service to the le for four years. The service has always been prompt, correct and fairly priced. I particularly like their policy of explaining the service to the level of detail that the customer desires. More
by edsampson
June 04, 2013
Being my first car purchase, Commonwealth has set the bar extremley high for what I expect the car buying process to be. I couldn't have asked for a smoother process. Devin and Dennis were great to work wi extremley high for what I expect the car buying process to be. I couldn't have asked for a smoother process. Devin and Dennis were great to work with and answered all of my questions with a pleasant, understanding response. Denniss communication was excellent, returned phone calls and kept me updated in a timely manner. More
by mariam01
Employees Worked With
Dennis Millman
May 30, 2013
It was a very pleasant experience working with Devon.. It took us over 2 months to decide and he was very patient and pleasant at all times.. Had answers for all of our questions.. Thank you Devon! took us over 2 months to decide and he was very patient and pleasant at all times.. Had answers for all of our questions.. Thank you Devon! More
by jayala93
May 28, 2013
Do not take your vehicle there to be serviced - New to 60,000 miles of service visits - issues every time - I've never experienced anything like this before with the vehicles I've owned - minor issues but 60,000 miles of service visits - issues every time - I've never experienced anything like this before with the vehicles I've owned - minor issues but enough to cost you time and aggravation to life threatening ones lug nuts left loose on serviced tires - One time I had just had new tires put on the car - drove it 15 miles right to the dealership to have scheduled service - somehow a tire wall got slashed and they tried to blame it on me and or the company that installed them - I had to fight to get them to replace - and when they finally did, service manager made a point to tell me that because of their 'generosity that I was to not mention the incident when getting the follow-up service quality control questionnaire - fyi i lost a tire due to the lug nut incident - they accepted no blame and downplayed the seriousness of what could have happened... And were not at all concerned that they were loosing a customer and would be getting negative feedback. Things must be going very well for Charlie Daher and Commonwealth Motors to throw away loyal customers like they did my husband and I. More
by cherylstanion6
Employees Worked With
Brian Hesse, Reggie Miller
