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Commonwealth Volkswagen

Lawrence, MA

4.7
445 Reviews

1 Commonwealth Drive

Lawrence, MA

01841

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445 Reviews of Commonwealth Volkswagen

April 14, 2014

Extremely satisfied I walked into VW with a negative taste in my mouth and honestly Josh listened to me, heard me and helped. I'm now so happy and so thankful for him. I More

by Noahbear1109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joah, Josh Palmieri
Apr 15, 2014 -

Commonwealth Volkswagen responded

Thanks you for taking the time to submit this amazing feedback! Josh is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, helpful and friendly personality makes him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 07, 2014

Friendly personnel I have had 3 cars now serviced by this dealership and am most pleased with the personal treatment I get every time. Marc and Sam especially take the t More

by Mclinnehan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Belliveau
Apr 09, 2014 -

Commonwealth Volkswagen responded

Thank you for this nice review! At Commonwealth Motors, we are determined to deliver detail-oriented, knowledgeable and personalized customer service and we are pleased to hear that Marc and Sam were able to satisfy that. We appreciate your loyalty and business. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Warm regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 03, 2014

Great experience! Jeffrey Mercedes was a great saleman to work with. Very personable, professional and knowledgable about the vehicle and dealership. Steve Consoli go More

by saint69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Millman, Jeffrey Mercedes
Apr 04, 2014 -

Commonwealth Volkswagen responded

Thank you for the excellent review! It is great to know that Jeffrey and Steve were able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Be well, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 02, 2014

As soon I walked through doors at dealership I new that I be able to get car today. All friendly environment and great deals on car. After all everyone was happy, especially me. More

by sskuzmin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Palmieri
Apr 04, 2014 -

Commonwealth Volkswagen responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your purchase visit was so positive. We always do our best to make sure all of our customers leave completely satisfied and happy with the car buying experience. We look forward to seeing you again. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 29, 2014

Excellent Buying Experience After dealing with approximately 6 VW dealerships in both NH and MA, Commonwealth VW certainly lived up to their slogan, Shop Us Last. I not only ob More

by Ranger7134
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chantal Urena and Mark Bernier, Dennis Millman, Andrew Mercer-Medeiros
Mar 31, 2014 -

Commonwealth Volkswagen responded

Thank you for sharing this glowing review. We appreciate your feedback and are delighted to hear that Chantal, Mark and Andrew were able to exceed your expectations. Congratulations on your new Jetta! At Commonwealth Motors, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We are grateful for your business and recommendations. We look forward to assisting you with your future sales and service needs. Respectfully, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 22, 2014

My husband and I just bought a new Jetta Sportwagen. We were helped in the friendliest way by all people we met during the process. I would highly recommend Volkswagen and this dealership to anyone who wan More

by maggiegroosman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bernier, Dennis Millman, Jeffrey Mercedes, Andrew Mercer-Medeiros
Mar 24, 2014 -

Commonwealth Volkswagen responded

Maggie, I sincerely thank you for going out of your way to write this review about our dealership. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new Jetta. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Cordially, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 21, 2014

This is my third lease with Commonwealth. The staff is friendly and professional. The sales team has a lot of information on each vehicle; made recommendations More

by gvillaras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Palmieri, Dennis Millman
Mar 24, 2014 -

Commonwealth Volkswagen responded

Thank you for taking the time to provide your feedback. The sales team has truly exemplified our dedication to guest success and customer satisfaction. Your continued business does not go unnoticed; we are so thankful that you have chosen to return to our dealership for your auto needs. Congratulations on your new Volkswagen. Please keep us in mind for any future needs and thank you again for your patronage. Cordially, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

March 01, 2014

I am a repeat customer and wanted to get a car quickly and for a fair price. Andrew was very knowledgeable and honest which was exactly what I was looking for in a salesperson. In our first phone conver More

by smellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Mercer-Medeiros
Mar 04, 2014 -

Commonwealth Volkswagen responded

I would like to thank you for your loyalty to our dealership. Secondly, we appreciate it very much for taking the time to write this review. Our team’s customer service excellence is always consistent and I’m glad that your car buying experience with Andrew supports that. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, check out our Facebook and Twitter for exclusive deals. Respectfully, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

February 02, 2014

I recently went to Commonwealth Volkswagen for my 40,000 mile service. The staff was very pleasant and informative of the service to be provided. The wait time was quicker than the estimate given. The waiti More

by sgstomp33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 03, 2014 -

Commonwealth Volkswagen responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. At your service, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

January 08, 2014

Tyler was very personable and helped me find the car that was right for me. He was very patient and informative. The other sales employees at the dealership were also very nice and friendly. More

by SamanthaAbel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 09, 2014 -

Commonwealth Volkswagen responded

Thank you Samantha, we love hearing about customers that have a great experience at our dealership and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. It does not surprise us that Tyler went above and beyond for you. We will make sure he hears of your positive feedback. Please feel free to contact us if you have any questions on your new vehicle. At your service, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000

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