Commonwealth Volkswagen
Lawrence, MA
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445 Reviews of Commonwealth Volkswagen
Great Experience We shopped Commonwealth last and we're glad we did. After visiting several VW dealers, Commonwealth had the best pricing. Commonwealth sells a lot o We shopped Commonwealth last and we're glad we did. After visiting several VW dealers, Commonwealth had the best pricing. Commonwealth sells a lot of cars and inventory moves fast. When we returned the car we wanted was sold. Our salesman Andrew Mercer-Medeiros went above and beyond to find us a similar car. Not only did Andrew find us a similar car, it was a better car at a lower price! If you're in the market for a car, visit Commonwealth and ask for Andrew Mercer-Medeiros, tell him Chris and Desiree sent you. More
Leased a '14 VW CC - Jeff Mercedes - Commonwealth - the best I recently returned to VW to lease my second vehicle from Commonwealth Motors of Lawrence, MA. I was pleased to see that Jeffrey Mercedes was still wi I recently returned to VW to lease my second vehicle from Commonwealth Motors of Lawrence, MA. I was pleased to see that Jeffrey Mercedes was still with the dealership as my first experience with him had been excellent. I wanted to lease a VW CC after driving a Passat. I loved the Passat, but I was ready for a larger car with a bit more power. CC delivered on those desires and more. Jeffrey was again a pleasure to deal with - from the test drive, through the financials, to closing the deal, to final delivery, Jeffrey was a true professional. He even travelled to my place of business to obtain some last minute information to facilitate a quick delivery of the new vehicle. Jeffrey was an expert in all aspects of my vehicle and patiently answered all of my questions while showing me some of the details of the CC during delivery. Jeffrey knows his product line inside and out and his pleasant manner and commitment to my customer satisfaction was evident throughout my experience. My family has driven luxury automobiles for a long time and we have dealt with many sales representatives from BMW, Infinity, and Merecedes Benz..Jeffrey is the best sales person I have ever met. I will add that the entire staff at Commonwealth is outstanding, Mark Bernier was my Finance Manager and did an excellent job facilitating a quick final closing on the lease agreement explaining all paperwork in great detail that was easy to understand. The Commonwealth Service department is consistently superb and responsive as well. For my new CC, they (Chris) were very attentitve over the most recent July 4th holiday weekend to complete the initial MA state inspection in a very timely manner. I highly recommend Commonwealth VW to anyone in the area interested in purchasing/leasing a new or used Volkswagon. More
Great Experience Went here because they had the best price advertised online. THEY DID NOT DISSAPOINT! I met Jeff and he didn't waste time getting me into the car I Went here because they had the best price advertised online. THEY DID NOT DISSAPOINT! I met Jeff and he didn't waste time getting me into the car I wanted (I already knew what car I wanted to drive and buy). We test drove, he valued my trade in, gave me different options and I signed a deal. The rate and price was the best deal I could have hoped for. I will definitely recommend this dealer to my friends and family! More
Second time purchasing a lease TI The process was fun thanks to Jeffrey. The process from beginning to end was organized. I was given the time and help I needed to fill out forms corre The process was fun thanks to Jeffrey. The process from beginning to end was organized. I was given the time and help I needed to fill out forms correctly. When Jeffrey needed to spend time away from the desk, he told me how many minutes the process would take. There were several things I needed to remember to do. Those things were repeated. Mark had the paperwork ready to sign when I entered his office. I enjoyed light conversation while signing quite a few papers. You could say I felt more like a valued person than a sale. Jeffrey washed my car and together we transferred the contents of the car chatting all the time. I met one more manager before leaving. "Say Hi when you bring the car in." Yes, it was a very friendly experience while accomplishing the necessary work for leasing a car. The bonus - the car is new and my monthly payments remain the same. More
Great Buying Experience This was the first time I had been to Commonwealth and considered buying a Volkswagen. I was acknowledged immediately upon walking through the door. This was the first time I had been to Commonwealth and considered buying a Volkswagen. I was acknowledged immediately upon walking through the door. Salesman Josh Palmieri was friendly, polite and extremely informative. He has a great deal of knowledge about Volkswagens and was able to explain the difference between all models. I was trading in a car and received a fair trade in value towards my new purchase. Working with the finance department was a breeze and painless. The best part of the experience was going through the car purchase process without pressure or hassles. If you are in the market for a car, I highly recommend visiting Commonwealth. More
My first car buying experience I just bought a new Volkswagen Jetta from Commonwealth Volkswagen. The best thing I liked about this entire sales process was that Andrew never tried I just bought a new Volkswagen Jetta from Commonwealth Volkswagen. The best thing I liked about this entire sales process was that Andrew never tried to oversell anything than what I required. I would definitely recommend this place to anyone who wants to feel comfortable during the entire sales process. More
Leasing a new car I walked into a volkswagen dealership looking for a used car on a whim, I was greeted by a very friendly and polite man named Josh. My original intent I walked into a volkswagen dealership looking for a used car on a whim, I was greeted by a very friendly and polite man named Josh. My original intention was to finance an older used car, the problem with that is I would always be worried about the car breaking down or something other I could not foresee, but I was sure that was all I could afford on my budget. I explained my situation to Josh and he opened my eyes about all the different things commonwealth could do for me while making it affordable, he walked me through a few different dealerships to find me the best price and had answers to all the questions I asked. After finding the right car for the right price he stayed late day after day to make sure everything went smoothly to get me in my new car as fast as possible. Now thanks to Josh and all the amazing staff I met at commonwealth I am driving a brand new Civic, a car I know is safe and reliable (a big load off my mind) while staying comfortably within my price range. I could not be happier with all the service and opportunities that were provided by Josh. I have been telling my friends and family that if you are looking for a new car he is the guy to talk to. Knowledgeable, honest, friendly and polite. What more could you ask for? More
Shop us last...yes! We did our homework and went shopping for a 2014 Passat TDI SEL Premium during the TDI promotion. We live in Weymouth, so we started with a dealer in We did our homework and went shopping for a 2014 Passat TDI SEL Premium during the TDI promotion. We live in Weymouth, so we started with a dealer in Braintree. They were ready for us but we was also ready for them. There was no way that any deal was going to happen. We then went to a dealer in Brockton. We came close to making a deal but the negotiation stalled. Their Internet Sales Manager actually insulted us via email a few days later. We then contacted a dealer in Medford and did everything over the internet. The numbers on the new vehicle were "ok" but the money offered for our trade was not fair. So...instead of giving-up, we went to Commonwealth VW and met a very likeable young man named Jeff Mercedes. Jeff greeted us warmly and with respect. We talked for a short while and quickly made a deal! There was none of the usual nonsense that most people go thru when buying a new car. People who own VW's are different. We aren't just "buying a car". We give them names and you can never have just one. It is truly helpful when your salesman understands that, and shares the enthusiasm for the brand. The experience could not have been better and we feel we got a great deal and a fair shake on a car that we like and a brand that we love. Commonwealth is true to their advertising and their business philosophy. More
LOVE Commonwealth VW! Great experience!...Great customer service!...Great car & dealership!! I would definitely recommend this dealer location!! Everyone here is very fri Great experience!...Great customer service!...Great car & dealership!! I would definitely recommend this dealer location!! Everyone here is very friendly, helpful & informative. If you're shopping for a car, definitely stop in here! More
Very good experience I went to look at a 2011 Volkswagen Tiguan and ended up being able to drive it off the lot that day. I didn't think the trade-in process would be that I went to look at a 2011 Volkswagen Tiguan and ended up being able to drive it off the lot that day. I didn't think the trade-in process would be that easy! I didn't know that there were so many service plans and I was able to get educated on all the options and feel confident in my purchasing selection. I highly recommend Commonwealth Motors. More