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Commonwealth Volkswagen

Lawrence, MA

4.7
445 Reviews

1 Commonwealth Drive

Lawrence, MA

01841

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445 Reviews of Commonwealth Volkswagen

July 07, 2014

Great Experience We shopped Commonwealth last and we're glad we did. After visiting several VW dealers, Commonwealth had the best pricing. Commonwealth sells a lot o More

by CBWEBDESIGN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Mercer-Medeiros
Jul 08, 2014 -

Commonwealth Volkswagen responded

Thank you for reviewing your time spent at Commonwealth Volkswagen. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Andrew is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

July 07, 2014

Leased a '14 VW CC - Jeff Mercedes - Commonwealth - the best I recently returned to VW to lease my second vehicle from Commonwealth Motors of Lawrence, MA. I was pleased to see that Jeffrey Mercedes was still wi More

by klaezza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mercedes, Mark Bernier
Jul 08, 2014 -

Commonwealth Volkswagen responded

Klaezza, thank you for taking the time to write about your experience with us. We appreciate your comments and are happy to hear that Jeffrey and Mark were able to meet your needs. At Commonwealth Volkswagen, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. Thanks for the recommendations. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

July 04, 2014

Great Experience Went here because they had the best price advertised online. THEY DID NOT DISSAPOINT! I met Jeff and he didn't waste time getting me into the car I More

by Nikcepticon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mercedes
Jul 07, 2014 -

Commonwealth Volkswagen responded

Congratulations on your new vehicle. Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Jeff was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

June 23, 2014

Second time purchasing a lease TI The process was fun thanks to Jeffrey. The process from beginning to end was organized. I was given the time and help I needed to fill out forms corre More

by smonier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bernier, Jeffrey Mercedes
Jun 24, 2014 -

Commonwealth Volkswagen responded

Congratulations on your new purchase! It's wonderful to know that you feel confident in your decision to choose Commonwealth Volkswagen as your dealer. It is also magnificent to know that Jeffrey, Mark and our staff were able to provide you with the pressure-free and knowledgeable service. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

June 06, 2014

Great Buying Experience This was the first time I had been to Commonwealth and considered buying a Volkswagen. I was acknowledged immediately upon walking through the door. More

by huddyboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Palmieri, Dennis Millman
Jun 09, 2014 -

Commonwealth Volkswagen responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Dennis and Josh provided you the best dealer experience ever! Thank you so much and congratulations on your new car! If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

June 04, 2014

My first car buying experience I just bought a new Volkswagen Jetta from Commonwealth Volkswagen. The best thing I liked about this entire sales process was that Andrew never tried More

by johnmelvin1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Mercer-Medeiros
Jun 04, 2014 -

Commonwealth Volkswagen responded

John, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Andrew was able to provide you with a memorable experience. Congratulations on your new car and thank you for your recommendations! Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

May 17, 2014

Leasing a new car I walked into a volkswagen dealership looking for a used car on a whim, I was greeted by a very friendly and polite man named Josh. My original intent More

by ScottFrechette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Palmieri
May 19, 2014 -

Commonwealth Volkswagen responded

Congratulations on your new Civic! Thank you for taking the time to write about your experience. It is magnificent to know that Josh and our staff were able to provide you with the pressure-free and knowledgeable service that Commonwealth Auto is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Best regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

May 07, 2014

Shop us last...yes! We did our homework and went shopping for a 2014 Passat TDI SEL Premium during the TDI promotion. We live in Weymouth, so we started with a dealer in More

by TimAllison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mercedes
May 08, 2014 -

Commonwealth Volkswagen responded

Tim, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that we provided you the best dealer experience ever! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

April 29, 2014

LOVE Commonwealth VW! Great experience!...Great customer service!...Great car & dealership!! I would definitely recommend this dealer location!! Everyone here is very fri More

by thepotes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Schanker, Marc Belliveau
April 15, 2014

Very good experience I went to look at a 2011 Volkswagen Tiguan and ended up being able to drive it off the lot that day. I didn't think the trade-in process would be that More

by BridgetMedeiros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Mercer-Medeiros
Apr 16, 2014 -

Commonwealth Volkswagen responded

Thank you for writing about your visit with us and congratulations on your new Tiguan! It is reassuring to know that we were able to provide you with easy and informative shopping experience. I’m happy to hear that you left our dealership feeling confident about your purchase. Thank you for your recommendations and don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials All the best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

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