Commonwealth Volkswagen

Great overall experience! Andrew was great to work with. Honest and friendly. I was really pleased to have him help me through the process. Loving the new car! Andrew was great to work with. Honest and friendly. I was really pleased to have him help me through the process. Loving the new car! More

Exceptional Great, friendly, customer oriented, timely and kind. The service tech noticed my air bag light was on and out of the kidness of his manager and his ow Great, friendly, customer oriented, timely and kind. The service tech noticed my air bag light was on and out of the kidness of his manager and his own heart did a diagnosis on my car to find out it was a sense and didnt charge me. Best oil change ever! Thanks guy! I will definitely be back for future car service. More

New Car purchase - JETTA Wonderful experience and the salesperson Andrew was very good in completing the whole sales process on time. We got the vehicle on time as promised. Wonderful experience and the salesperson Andrew was very good in completing the whole sales process on time. We got the vehicle on time as promised. Would recommend anyone to buy the vehicle wit More

Great Dealership!! I bought a 2014 VW Jetta, the salesperson, Jeffrey Mercedes, was very pleasant and personable. He made my new car purchase experience very pleasant I bought a 2014 VW Jetta, the salesperson, Jeffrey Mercedes, was very pleasant and personable. He made my new car purchase experience very pleasant and easy. The best part of the new car purchase was the price, no wonder why they say "shop us last". I couldn't be happier with my purchase. More

The best time of my life! I went to VW with the intention of buying a newer used car that was safe and reliable for my family.. I have never bought a car from a bigger dealers I went to VW with the intention of buying a newer used car that was safe and reliable for my family.. I have never bought a car from a bigger dealership like this before and can not explain how glad I am to have dealt with the wonderful staff at Commonwealth, especially the sales associate, Robert. He went absolutely above and beyond for me and my husband! He did everything he could to get us into a BRAND NEW jetta instead of a used car and getting rid of my money pit. I couldn't thank him or the manager enough, they showed true compassion and showed that they actually cared about their name as a company and their customers. Thank you guys so much! More

2012 Beetle purchased Bought a 2012 Beetle this weekend with my husband, it was Saturday and it was missing a key and light marker, they said come in Wed for both and regis Bought a 2012 Beetle this weekend with my husband, it was Saturday and it was missing a key and light marker, they said come in Wed for both and registration and sure enough it was there ready to go. Also while waiting the salesman came over and chatted to be sure we were 100% satisfied. Could not ask for more great service,price,car! More

Friendly Passat Purchase We had the most pleasant purchasing experience at Commonwealth Volkswagon this past week. Josh Palmiri was professional, friendly and honest throughou We had the most pleasant purchasing experience at Commonwealth Volkswagon this past week. Josh Palmiri was professional, friendly and honest throughout the entire sale. We have decided to reconnect with Josh for the purchase of our new Honda Accord. They make it really easy to buy different manufacture types of auto's throughout the showrooms. In this way, we were able to work with Josh for our new purchase even though he primarliy sells Volkswagons. We really appreciated his efforts. More

Jeff Mercedes is awesome! I visited Commonwealth over the holiday weekend to shop for a beetle convertible. Jeff was extremely helpful, and patiently answered all of our questi I visited Commonwealth over the holiday weekend to shop for a beetle convertible. Jeff was extremely helpful, and patiently answered all of our questions. He knew the monthly payment I was willing to make and he worked hard to make it happen. Jeff promised that they would have a blue denim with black interior and exterior located by Tuesday, and Tuesday morning I received a phone call that it was on its way to Commonwealth. He even washed and gassed it himself so that I could take it home on Wednesday (earlier than planned). Jeff's professionalism and great personality made purchasing the car a stress free experience. I will happily recommend Jeff in the future to anyone I know looking for a car. More

Misleading in the service department Bringing your car in for service? Think again…. I will keep this basic and to the point. First off I do want to acknowledge that the dealership has a Bringing your car in for service? Think again…. I will keep this basic and to the point. First off I do want to acknowledge that the dealership has a good sales team. The service center is definitely the opposite. When I had my car in for a clutch replacement under warranty, they told me 3 days. It took them a week. The disappointing part is that they never updated me on the delay. I always had to call to get information after the 2nd day it was in the shop. On top of that they washed my car without my consent. Its not that I mind the car wash but if someone is going to do it they should do it right. Whoever washed the car actually was scratching the dirt into the paint and the trim pieces and now it is all scuffed up. Initially they offered to correct they issue and after multiple attempts they were un able to and then denied responsibility of doing damage to the car. Also they still have not followed up on replacing some trim pieces that were promised. I am extremely disappointed with their service as it cost me a lot of lost time with no resolution. Mark the service manager is very misleading and I would not trust whatever he tells you. I stopped recommending my friends and family to buy and service cars at Commonwealth motors. I will now recommend people to herb chambers and kelly for any future service or vehicle purchase. More