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Commonwealth Volkswagen

Lawrence, MA

4.7
445 Reviews

1 Commonwealth Drive

Lawrence, MA

01841

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445 Reviews of Commonwealth Volkswagen

January 03, 2015

Best car buying experience.......EVER,,,, Bought a car on my second visit to Commonwealth. Had the extreme pleasure of meeting Jeff Mercedes on my first visit when I was "just looking" and not More

by Melanie
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Belliveau, Jeffrey Mercedes
Jan 05, 2015 -

Commonwealth Volkswagen responded

What an enjoyable review to read, Melanie! It is reassuring to know that Jeff and Marc provided you with a hassle-free and welcoming shopping experience. Commonwealth Auto’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

January 02, 2015

Awsome experience! This was the first time I've bought a new car and I am glad to say I went to commonwealth. Everyone there was patient and extremely nice. They went ab More

by Jen
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Belliveau, Jeffrey Mercedes
Jan 05, 2015 -

Commonwealth Volkswagen responded

Jen, it was a pleasure to read about your first buying experience. Congratulations on your new car! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

December 30, 2014

Excellent Costumer Service After being referred, I bought my first brand new car here and couldn't be happier! The costumer service was outstanding and they found me exactly wha More

by lt147297
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Belliveau, Josh Palmieri
Jan 02, 2015 -

Commonwealth Volkswagen responded

It was a pleasure to read about your first buying experience here at Commonwealth Auto! Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

December 18, 2014

Shady Dealership After having read 1 specific bad review of Daher's place from awhile back, I thought I'd give them the benefit of the doubt. I went to take a look at More

by savyguy
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniella the Internet Sales girl., Josh Palmieri, Dennis Millman
Dec 18, 2014 -

Commonwealth Volkswagen responded

Mr. Douglas We are very confused on this review. We know originally you were looking at a used Mercedes, which you were given pricing and spoke to Dennis about this vehicle. This vehicle was not sold but when to auction. You had an apt today to look at a new Passat! So we are very confused by this review!

December 13, 2014

best dealership I've ever been to!! Jeff mercedes was my salesman. hes awesome. No other dealership could make a deal the way he did. Very friendly, understanding & helpful. Marc was aw More

by hopechirwa17
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Marc Belliveau, Jeffrey Mercedes
Dec 15, 2014 -

Commonwealth Volkswagen responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Jeff and Marc are great people person and they strive to create a positive buying experience for every customer. Thanks for your recommendations. If you have any questions or concerns, please do not hesitate to come see us. Take care! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

December 11, 2014

VW Tiguan I got a great deal on my 2015 VW Tiguan! I absolutely love it and it has been great in the snow :) I worked with Andrew, he was straight and to the po More

by jackie.carroll.56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Mercer-Medeiros
Dec 12, 2014 -

Commonwealth Volkswagen responded

Congratulations on your new vehicle, Jackie. Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Andrew was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

November 20, 2014

Fahrvergnügen! I took their advice & shopped them last, happily! The entire experience was pleasant, genuine & thorough. Everyone was very friendly, eager to help More

by usborneburke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marshall Daniels, Josh Palmieri, Dennis Millman
Nov 21, 2014 -

Commonwealth Volkswagen responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. We look forward to assisting you with your future sales and service needs. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

October 22, 2014

Exceeded Expectations I am pleased with the service done on my Jetta TDI. Service manager Marc kept me up to date and explained what was being done throughout the entire p More

by CBWEBDESIGN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George, Marc Belliveau
Oct 23, 2014 -

Commonwealth Volkswagen responded

Thanks for your awesome review! I'm very happy to hear that Marc and George were of such great help to you. They take pride in his customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

October 03, 2014

Volkswagen CC Speaking for myself, purchasing a new car is not always an easy thing.. due to negotiating, finance, credit history, and attitude. Commonwealth Vol More

by jscc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Clark - Salesperson, Franklin in finance and Bob Berry - finance, Marc Belliveau, Dennis Millman, Mark Bernier
Oct 06, 2014 -

Commonwealth Volkswagen responded

Thank you, we love hearing about customers that have a pleasing experience at Commonwealth Auto and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

September 17, 2014

I LOVE Commonwealth! Jeffrey Mercedes is a terrific salesman! He answered all my questions and made the whole experience fun. I would definitely recommend him and Commonwe More

by pickles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Millman, Jeffrey Mercedes, Mark Bernier
Sep 18, 2014 -

Commonwealth Volkswagen responded

It was a pleasure to read about your first buying experience working with Jeffrey. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

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