Commonwealth Volkswagen
Lawrence, MA
Filter Reviews by Keyword
By Type
445 Reviews of Commonwealth Volkswagen
David the Service Man Rocks! Brought my car in for routine oil change and a tire rotation. My horn hasn’t worked the past few months. In two hours Dave had my car back to me and w Brought my car in for routine oil change and a tire rotation. My horn hasn’t worked the past few months. In two hours Dave had my car back to me and was as courteous as could be! Always loved Commonwealth for my car sales and car service needs. 😁 More
Another Excellent Experience I'm a repeat customer of Commonwealth Volkswagon and wouldn't go anywhere else to buy one. Everyone I have worked with is friendly, knowledgeable and I'm a repeat customer of Commonwealth Volkswagon and wouldn't go anywhere else to buy one. Everyone I have worked with is friendly, knowledgeable and makes the car buying experience easy. Benny Brighi has worked with me on my last few vehicles and he delivers every time. He's gotten me great deals, explains things in understandable terms, never tries to upsell and has made me feel like he's looking out for my best interests. Most recently, he made every effort to find me my first choice car and delivered despite limited inventory. He is fantastic and I cannot recommend him more highly. Edwin Vasquez also did a great job showing us our options in a non-pushy and patient manner. Anthony Vancini went through all the features of my new car in detail with me and was patient, clear and made sure I didn't leave until I fully understood how everything worked. They also took the initiative to save me money when I turned in my lease on the same deal. I highly recommend to all my friends and I will definitely be back! More
Shop Them First If you’re looking for a vehicle, shop at this dealership first, you’ll be glad you did. Benny Brighi went out of his way to help me find a vehicle af If you’re looking for a vehicle, shop at this dealership first, you’ll be glad you did. Benny Brighi went out of his way to help me find a vehicle after my ‘10 Jetta suddenly died and wouldn’t start. He was extremely patient, kind, and calm. Not only did he make several phone calls on my behalf, he assured my wife that he would get her into her favorite vehicle, a 2018 Jetta Wolfsburg Edition. While the paperwork was processing, knowing that a vehicle was needed that day, Benny paid for a 3 day rental thru Enterprise until the new vehicle was ready. Way too kind! Mike Carerro was extremely knowledgeable in the features of the ‘18 Jetta during the test drive. He offered an extended test drive, and a full walk around of the vehicle and what it had to offer. My family now plans to shop for their next vehicle at Commonwealth, simply based on the professionalism and knowledge of these two gentlemen. When you go to shop for your next VW, make sure you see Benny and Mike! I’ll be back! More
They are mean and rude, the service is a nightmare My WV CC with 13400 mileage was in a fair good condition, sent in for the airbag recall. They gave a 27 point inspection which is a trap, they found My WV CC with 13400 mileage was in a fair good condition, sent in for the airbag recall. They gave a 27 point inspection which is a trap, they found a problem and fixed it within a month another problem occurred since then the nightmare started. On and on more and more issues pop up, they fixed the car would produce another different problems and more scratch on the car. More
By far the best experience I have ever had buying a vehicle I knew exactly what I wanted to buy, I found a Toyota Tacoma at Commonwealth Motors. I cannot say enough about about my salesman Anthony Vancini. I t I knew exactly what I wanted to buy, I found a Toyota Tacoma at Commonwealth Motors. I cannot say enough about about my salesman Anthony Vancini. I took an immediate liking to this man, his friendly mannerism, knowledge about the vehicle and just overall superb customer service. I went up to to test drive the truck and he had ready and waiting outside the door. He is straight shooter , he knew my price range and never ONCE tried to get me to look at a more expensive truck ( where do you find that these days). He understood this was truck I wanted. I am a person who hates to kept waiting, every appointment I made with Anthony to complete the purchasing process was kept right on time. I am an older person and Anthony took so much time explaining all the features in truck as I was intermediately intimidated by all the new technology, When I asked if there was a second key I was told there most likely was and if not the I was told that a spare key would be made- no questions asked- no cost. They did have the second key from the previous owner. Anthony went so far as to cancel my old license plates for me!!! My experience with Benny Brighi was incredible. After he explained the various warranties I could buy, I declined and that was it, there no sales pitching or trying to talk me into it ( where do you also find that these days). I picked my truck up, Anthony had every document ready, the owners manuals, my registration, my plates, the truck was spotless, inspected and I literally was out of there in less than 45 minutes. I cannot say enough about Anthony and the team, this entire experience ran like clock work. Regardless of the fact Commonwealth says " Shop them last", I would recommend to anyone to not waste your time anywhere else, and " Shop them first" More
Simple and quick I brought my Vw Cc in for the airbag recall and they were so nice. I dropped it off and they were much quicker than I expected with plenty of refreshm I brought my Vw Cc in for the airbag recall and they were so nice. I dropped it off and they were much quicker than I expected with plenty of refreshments inside. More
Shop Them First! This is the second VW we've purchased from Commonwealth VW. Very happy with the dealership. Sales and finance staff are very considerate and accommoda This is the second VW we've purchased from Commonwealth VW. Very happy with the dealership. Sales and finance staff are very considerate and accommodating. Got a great offer for our trade and the purchase was easy. Our past experiences with the service department have been very satisfying. The entire team is terrific and they work hard to earn your business. You can shop them last but save yourself the trouble and shop them first! More
second lease from commonwealth I owned/leased 11 VW and been at probably all the dealers in eastern Mass. So I leased a vehicle for my wife last year Chris Leblanc at Commonwealth V I owned/leased 11 VW and been at probably all the dealers in eastern Mass. So I leased a vehicle for my wife last year Chris Leblanc at Commonwealth VW was great, so now that my lease was up I decided to go and see Chris again, as he treated us with professionalism, respect and friendly. I explained to him my situation and what i was looking for he suggested a Passat SE, test drove. 10 minutes later we are shaking hands on a deal. car was ready as promised and the dealership is stress free, which is hard to find More
Its true, shop them last! I have purchased 3 cars from Commonwealth Motors. I will not go anywhere else. Best prices, best service, best employees!! They have a large selec I have purchased 3 cars from Commonwealth Motors. I will not go anywhere else. Best prices, best service, best employees!! They have a large selection. More
Awesome experience! I loved every aspect of my car buying experience with Volkswaggen! The finance manager Benny is a very intelligent, caring and extremely helpful I loved every aspect of my car buying experience with Volkswaggen! The finance manager Benny is a very intelligent, caring and extremely helpful person to deal with. My sales person especially, Edwin Vazquez, was very knowledgeable with the Volkswagen products, was very funny, patient, extremely helpful and was a pleasure to deal with. I look forward to dealing with him and Commonwealth Motors again in the future and have been recommending friends and family due to my awesome experience. More