Commonwealth Volkswagen

Purchase of New Car As my old car had died suddenly/inconveniently, I needed to buy a new car in short order. I had a terrific experience with Anthony Vancini, who made As my old car had died suddenly/inconveniently, I needed to buy a new car in short order. I had a terrific experience with Anthony Vancini, who made the car buying experience pleasant and painless. Anthony explained everything thoroughly, while being enormously respectful of my time. More

Friendly and helpful - Exactly what we needed! The whole experience was great. Anthony was incredibly thorough while walking us through the vehicle specs and tech. He answered all of our questions The whole experience was great. Anthony was incredibly thorough while walking us through the vehicle specs and tech. He answered all of our questions and really made sure that we understood what we were buying. He was approachable and friendly, and negotiations felt very honest and to the point, which I appreciated. He also bent over backwards to be helpful with random questions and requests throughout the process. Overall, it was a great experience! More

Easy, friendly, and wonderful experience! I had looked high and low for the perfect new lease and found just what I was looking for at Commonwealth Volkswagen. Bob Nerden helped me throughout I had looked high and low for the perfect new lease and found just what I was looking for at Commonwealth Volkswagen. Bob Nerden helped me throughout the entire process and made my experience a fantastic one, and Benny Brighi was very knowledgeable regarding the financial aspects of my lease. Not only did I get the best price first but more importantly I did not feel taken advantage of as a customer. I am thrilled with my new 2019 VW Jetta! More

Happy with the customer service We were looking for an extra car to have on hand since we have new cars already. We found a used car that is in excellent condition. The salesperson We were looking for an extra car to have on hand since we have new cars already. We found a used car that is in excellent condition. The salesperson was extremely helpful. The least amount of bickering over prices. We made the deal on the same day. I have walked out of other dealerships because of the overall uncomfortable discussions about price. More

Honestly at its finest Great experience at Commonwealth as usual. The service was thorough and completed in one day. That’s always a plus! I’m never disappointed here. Great experience at Commonwealth as usual. The service was thorough and completed in one day. That’s always a plus! I’m never disappointed here. More

knowledgeable and professional I have been at the service dept for an on going issue and they have been amazing.will never go any where else for my cars I have been at the service dept for an on going issue and they have been amazing.will never go any where else for my cars More

Over and Above Service! Had to share an experience I had yesterday with Mark in the service department. As a fellow dealer, it was a pleasure to be greeted both over the phon Had to share an experience I had yesterday with Mark in the service department. As a fellow dealer, it was a pleasure to be greeted both over the phone, and in person by someone so helpful! Mark went out of his way to help us get a safety concern straightened out for a customer of OURS without hesitation! This kind of service cannot be left unnoticed, Mark, and Commonwealth went over and above the call of duty! Many thanks! More

Excellent Overall I shopped a VW Atlas all over the state. Commonwealth gave me the best deal overall & honored the trade-in value they said they would give, which was I shopped a VW Atlas all over the state. Commonwealth gave me the best deal overall & honored the trade-in value they said they would give, which was huge. Anthony Vancini is probably the best car salesman I have ever encountered. Respectful, knowledgeable & professional. Benny gave the typical F&I hard sell which I always dread, but is pretty typical for F&I. The only negatives I can think of are: 1) No Electronic Vehicle Registration so you have to come back for a sticker/registration & you can't get new plates & drive the same day. I haven't run into this in many years so I didn't realize dealers were still doing this since it's 2018. 2) The tacky Commonwealth badge that is put in the most conspicuous of places on all their cars. It's foam tape & took me 20 min. to remove. If it was down a bit lower I would just leave it, but it totally ruins the look of the car so it had to go. 3) Inventory is very limited, but they had what we wanted but definitely less than many other VW dealers. More

I shopped here first not last Benny & Jerome provided a painless experience that I had not encountered before. Everything was friendly and comfortable. I'll recommend to other peop Benny & Jerome provided a painless experience that I had not encountered before. Everything was friendly and comfortable. I'll recommend to other people I know!! More

Great experience buying a car from a Commonwealth VW Really good people in the team, all of them were committed to a great customer experience. No pressure, straight forward and honest - the way business Really good people in the team, all of them were committed to a great customer experience. No pressure, straight forward and honest - the way business should be done. More