Commonwealth Nissan
Lawrence, MA
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521 Reviews of Commonwealth Nissan
Excellent Customer Service Experience For the first Excellent Customer Service Experience For the first time, I can actually say I am 100% satisfied with the whole 'car-buying' process. I visited Co Excellent Customer Service Experience For the first time, I can actually say I am 100% satisfied with the whole 'car-buying' process. I visited Commonwealth Motors (Nissan) a few times and I test drove different cars. The Salesperson (Luis Martinez) was NOT pushy or too aggressive to make the sale. He was able to answer all my questions about the different models I drove (I would recommend Luis to a Friend or Family) - He really knows his cars! Also, the Sales Manager (Christian Steinbrecher) was really helpful throughout the whole process. Christian was willing to work with me and also made sure that things moved along smoothly. Based on my overall experience with Commonwealth Motors, I would say Shop-Them-First. More
Great friendly experience. Attentive and great prices. All around my best car buying experience yet. The showroom was very new and they had a great inventory of the cars I wanted. All around my best car buying experience yet. The showroom was very new and they had a great inventory of the cars I wanted. More
I was reluctant to go out and purchase a car on my own, alone and as a woman in my 30's, but after going to a few Dealers, I settled with Commonwealth Motors. The reason being was the salesman Gabriel's d alone and as a woman in my 30's, but after going to a few Dealers, I settled with Commonwealth Motors. The reason being was the salesman Gabriel's distinctive character, professionalism, and kindness which settled any anxiousness that I had. With a presumably low budget and equally low credit scores, Gabriel did not make me feel that I was undeserving of his time. He made sure that I understood the process from beginning to end and that we went at my pace. It was very clear that my contentment and satisfaction was his goal (before and after the purchase) and I would highly recommend Gabriel Cortes to anyone looking for cheerful and stress free experience. More
This is the third new car we have purchased in the last 10 years; of which, this is the second new car purchase from Commonwealth Motors. It was a pleasant, painless experience. No high pressure. I thin 10 years; of which, this is the second new car purchase from Commonwealth Motors. It was a pleasant, painless experience. No high pressure. I think it really helps to do research before you go to the dealer, so that you know what kind of car you want, what options you want and what you expect to pay. We dealt with Hector Almonte (our main sales contact) and Christian, who were so professional, pleasant and genuinely nice men. We traded in a 2002 Chevy Tahoe, which we had brought in to Commonwealth Chevrolet service for a service light issue. The communication between Chevrolet service and Nissan sales showed us that they really do work together as a team. We signed the paperwork for the car, went and got a temporary NH plate and drove the car home that night. I would not hesitate again to purchase a car at Commonwealth Motors. More
When my old car broke down unexpectedly on a Wednesday morning, my Dad suggested I go to Commonwealth Motors to get something new. I was laid off for the better part of last year so all I could think of morning, my Dad suggested I go to Commonwealth Motors to get something new. I was laid off for the better part of last year so all I could think of was not being able to afford a brand new car at this point. I needed to find something affordable and reliable due to my much longer commute. Joval and Christian made sure I got just that. I felt a sense of comfort and releaf dealing with Christian. Joval made sure everything was in place to be sure I could pick up my car on time. Spent about 2 hours in the dealership on a Friday afternoon and picked up my new car on Monday. I Love my new Altima and I love the way they took care of everything. Thank you again Christian,Joval and everyone else who makes Commonwealth Motors the place to buy a car!! More
They mean their slogan! After working with 6 dealers they were polite and were willing to give me the car I wanted for the price I needed without the gimmicks. I would absolutely recommend them! were polite and were willing to give me the car I wanted for the price I needed without the gimmicks. I would absolutely recommend them! More
In all of our years of buying cars, this was absolutely the best buying experience we've ever had. We went in for a complementary oil change for my wife's Nissan Rogue and we were approached by Salesman Ga the best buying experience we've ever had. We went in for a complementary oil change for my wife's Nissan Rogue and we were approached by Salesman Gabriel Cortes. Although we expected it, we weren't rushed or pressured in any way by Gabriel. He was great, we felt very comfortable with him and liked him right away. He was funny, down to earth, patient, attentive and very knowledgeable. We were only "just looking" at the cars at the time, but really needed one for my job and with the past bad experiences, we weren't so sure we wanted to go through all the hassle of the car buying process. But, truthfully, this was totally the opposite. The Finance Manager Bobby Barry was awesome too. He really helped us to get exactly what we wanted and even better than we expected. He knows his stuff and will be able to help guide you thru the process and tell you exactly what you can do. There is no game playing! We absolutely love our 2013 Nissan Altima. By the way, the owner is really there (just like his ads say) and I was able to shake his hand and tell him about my experience and commend Gabriel. He was very happy to hear that. If you deal with Commonwealth Motors, you won't regret it!! More
Brian was absolutely great. He took care of my problem and serviced a recall that I didn't even know I had. I called @ noon and spoke with Alfredo and he said to bring the car in, and I got it back the s and serviced a recall that I didn't even know I had. I called @ noon and spoke with Alfredo and he said to bring the car in, and I got it back the same day, which saved me a huge headache. Usually I go to Peters Nissan, because I purchased my vehicle there and for their great service, but after going to Commonwealth Nissan, I would, without a doubt, bring my car back there for service. More