Commonwealth Nissan
Lawrence, MA
Filter Reviews by Keyword
By Type
521 Reviews of Commonwealth Nissan
Excellent The people are super nice and are always within reach. They keep in contact and always check in. I will definitely get my next car from them. Service The people are super nice and are always within reach. They keep in contact and always check in. I will definitely get my next car from them. Service was quick and painless. In no time, i was out the door. More
Bought my new Murano in 1 hour Went to commonwealth to look at the new Muranos, sat down with the salesman and had a deal done in under an hour! That's my kind of shopping. Everybod Went to commonwealth to look at the new Muranos, sat down with the salesman and had a deal done in under an hour! That's my kind of shopping. Everybody was professional and courteous. Will go back More
Nissan Versa Note SV I had a wonderful experience with this dealtership. They were courteous and went out of their way to assure I got the vehicle I wanted and a price th I had a wonderful experience with this dealtership. They were courteous and went out of their way to assure I got the vehicle I wanted and a price that was excellent! I would highly recommend them to relatives and friends seeking a care. An excellent experience. More
No pressure and a large inventory to chose from. I worked with Joel Ruiz. He listened to what I wanted and directed me into the best car for me. I leased from another dealership and switched to Comm I worked with Joel Ruiz. He listened to what I wanted and directed me into the best car for me. I leased from another dealership and switched to Commonwealth after hearing from a friend how his experience was. He was right it was painless and I highly recommend this Dealership to all. More
Amazing Customer Service!!! We recently returned to Commonwealth specifically because of the positive experience we had with Joval Ortega. This past fall my husband purchased a We recently returned to Commonwealth specifically because of the positive experience we had with Joval Ortega. This past fall my husband purchased a used vehicle from him, and when it became apparent I needed to replace my minivan, there was no one else we wanted to work with. We found Joval to be equally as adept and pleasant to work with when leasing a new vehicle, as when we purchased a used vehicle. He was honest, and it was clear that his colleagues respect him as we leased a Honda and it was a seamless transition between buildings and staff. He answered any questions we had and his follow through was commendable. Commonwealth has found lifelong customers in us as long as Jovel continues to work there! More
Tried Leasing or buying a car My wife went there to lease or buy a new car a couple of weeks ago. She test drove a pathfinder and loved it. She was ready to sit down and prepare My wife went there to lease or buy a new car a couple of weeks ago. She test drove a pathfinder and loved it. She was ready to sit down and prepare setting up the paperwork. When the salesperson came back to her with a number it was over $200 what the online price said for a lease. When she questioned the sales person he said he would ask the finance manager. He then came back with a price $100 over the internet add again and said it was only a two year lease when she was looking for a three year lease. She once again pointed out the internet add which clearly stated a three year lease. The sales person went back to the finance manager and this time they both came back to her and said they could do it for the price which was clearly offered in their ad. She then said she was going to think about it and the finance manager said to her that they were not used to dealing with educated customers and were sorry for the confusion. They then called and said they would right their wrong if we came back in, so we did and didn't even offer us anything else to correct their poor policy of lying to customers. The only thing that was done was the finance manger was constantly writing down numbers on a piece of paper stating how his deal was the best and was making us look foolish for not taking his offer. Not once was anything offered to us to correct their wrongs from the other day. The only time something was offered was when we started walking out the door and they then let us walk over $500 for a $30,000 sale. This is a very poor business plan and structure. This is not a place I would go to to buy a car because they lied to her multiple times. Poor sales techniques by both the sales person and finance manager. More
Superb experience! I was very distraught over needing a vehicle as I had never purchased a new car. Benny was wonderful to me, helped me understand the entire process an I was very distraught over needing a vehicle as I had never purchased a new car. Benny was wonderful to me, helped me understand the entire process and was there from start to finish! I cannot say enough about how wonderful the entire experience was and how thrilled I am to be driving a brand new 2016 Nissan Altima! It is like a dream and I have a few very special employees at Commonwealth to thank. More
Fantastic customer service I have leased Volkswagens for years and decided it was time for a change. I had several vehicles I wanted to test drive before I made my mind up. I st I have leased Volkswagens for years and decided it was time for a change. I had several vehicles I wanted to test drive before I made my mind up. I started at Commonwealth Nissan and test drove the Maxima. I instantly fell in love with the car and never had a thought to go any further with my search. Benny Brighi was my salesman and he was great. He's a great guy and very nice. My experience from beginning to end was simply the best I've ever had. I have a feeling Nissan is now my forever vehicle. More
Great service Brought my vehicle to Commonwealth Nissan to change a front bulb and the registration was super fast. The wait was for less than 15 minutes. It was a Brought my vehicle to Commonwealth Nissan to change a front bulb and the registration was super fast. The wait was for less than 15 minutes. It was a great customer service and I will recommend it to anyone. More
Great experience My husband and I had a great experience. We are in a lease program with Commonwealth Nissan. They are very kind, helpful and courteous. We were ver My husband and I had a great experience. We are in a lease program with Commonwealth Nissan. They are very kind, helpful and courteous. We were very happy and in turn returned to lease another lease when my first Nissan matured. More