Commonwealth Kia
Lawrence, MA
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555 Reviews of Commonwealth Kia
Everyone was friendly and very helpfull in finding the right car we wanted,Iwould gladly recomend this dealership and sales people to all my friends and family.This my second vehicle with Comonwealth kia right car we wanted,Iwould gladly recomend this dealership and sales people to all my friends and family.This my second vehicle with Comonwealth kia and will continue to purchase there guality cars. More
Derek was a pleasure to work with and went beyond what was expected. It was bitter cold that day and he did not have a winter coat but still went out of his way to help us find the car we wanted. Every o was expected. It was bitter cold that day and he did not have a winter coat but still went out of his way to help us find the car we wanted. Every one in the Kia dealership was very friendly and professional. Once we reached Karen, the hard part was over. It turned out that our kids know each other so we felt like old friends. More
Eli was above and beyond in customer service. He took me out to test drive three cars. The weather was quite cold and windy and he was very accommodating. He even went back to each car without complaint aft out to test drive three cars. The weather was quite cold and windy and he was very accommodating. He even went back to each car without complaint after I missed place my cellphone. Eli was very knowledgeable and helpful. The other staff members ie Managers as well as service personel were pleasant and accommaditing. The added touches of cookies , coffee, hot chocolate and water while your being attended to is a nice touch to. Thank you Eli and Commonwealth I'm very pleased with my service and my vehicle. More
I wanted to purchase my first new car and my parents immediately picked up the phone and called Keith. Keith had sold my parents each a Kia Sorrento a few months ago and he was outstanding in his servi immediately picked up the phone and called Keith. Keith had sold my parents each a Kia Sorrento a few months ago and he was outstanding in his service, availability, and knowledge. When my parents were in a car accident last month and they went to Keith for help he actually dropped everything he was doing and actually lost the sale of a new customer because he felt compelled to help my parents right away. This made me want to buy my first car from Keith more than anything. The second I got to the dealership Keith greeted me and we went over my wants as well as needs in a car. Keith took the time to show me numerous options and to make sure I was comfortable in whatever decision I made. He never tried to sway me to one vehicle or another. He took everything I wanted and needed into consideration and helped me pick the best car for me. Once I decided on the Kia Optima we worked out numbers and he was incredibly understanding and patient with my fear of taking on a car payment. He helped me work through everything step by step so I understood everything that was going on. He was kind and understanding throughout my frustration of having never bought a car before. Once I purchased the car, he still took time to show me everything and make sure I knew exactly what I had under my belt! What really makes me happy is that I know I can call him with any questions or concerns I have and not be blown off because I already purchased the car. I have never been happier and cannot wait to drive my car tomorrow! I will be back to purchase my next car from him! More
As I was waiting at the KIA customer service desk the gentleman who went over my finances suggested that I drive an Optima. He said that if I drive the KIA Optima I would receive $25. I test drove the gentleman who went over my finances suggested that I drive an Optima. He said that if I drive the KIA Optima I would receive $25. I test drove the KIA Optima and decided I wanted an SUV. Being disgruntled he did not offer me the promotion certificate. I later called wrote the owner and sales rep a letter asking them to honor the promotion that was mentioned to me with no avail. I than contacted the Corporate office and they honored the promoton. I ended up purchasing a KIA Sotrento from York KIA of Medford. I recieved excellent service with a better interest rate as well as the price for vehicle. I do not have the man's name who offered me the promotion but he was the one going over my financal figures that we did not come to an agreement on. More
When we arrived at Commonwealth after a long day of listening to other dealers tell me what I want it was a breath of fresh air. we were greeted immediately by Keith who was more than happy to listen t listening to other dealers tell me what I want it was a breath of fresh air. we were greeted immediately by Keith who was more than happy to listen to us rather than tell us what we wanted. After reviewing what we felt comfortable paying and what we wanted to purchase Keith was very honest and told us what he would do. He priced out both a 5 speed and an automatic and insured us he would do all he could to help us meet our price point. After a bit of paperwork during which Keith stayed focused and helped us through it answering all questions we asked. He offered us options for incentives (which was never offered at any other dealership that day) and worked wit us to insure we understood all of out options. After test driving the vehicle and working out the numbers we left that day purchasing an brand new Kia Soul. My overall experience was fantastic. Keith was sure to keep us engaged and offered explanations and options that were necessary for me to feel comfortable making a purchase. At this point I would not go anywhere else to purchase a vehicle new or used in the future. More
MY WIFE AND I CAME INTO COMMONWEALTH KIA TO HAVE THE OIL CHANGED ON OUR 2007 KIA OPTIMA THAT WE HAD PURCHASED THERE. WHILE THE CAR WAS BEING SERVICED IVAN WAAS ABLE TO GIVE US INFORMATION ON A 2011 KIA SOR CHANGED ON OUR 2007 KIA OPTIMA THAT WE HAD PURCHASED THERE. WHILE THE CAR WAS BEING SERVICED IVAN WAAS ABLE TO GIVE US INFORMATION ON A 2011 KIA SORENTO THAT HAD CAUGHT OUR EYE. HE WAS VERY NICE, PROFESSIONAL AND WAS ABLE TO ANSWER ALL OUR QUESTIONS. HE QUOTED US A FAIR PRICE FOR OUR OPTIMA AND WE LEFT VERY SATISFIED WITH OUR NEW SORENTO. WE HAVE BEEN DEALING WITH COMMONWELTH KIA FOR ALL OUR SERVICE NEEDS AND PURCHASES SINCE 2007 AND WILL BE HAPPY TO RECOMMEND THEM TO ANYONE FOR SALES AND SERVICE. More
I have bought 3 cars from Commonwealth. It's always a good experience. They just seem to be very organized. The Kia salesman, Jeff Allen showed me the new Sorento & Sportage. His sales style was very low good experience. They just seem to be very organized. The Kia salesman, Jeff Allen showed me the new Sorento & Sportage. His sales style was very low-pressure. His boss talked to me at pick-up to make sure that I was happy with the condition of my new Sportage. It was immaculate. Jeff explained every feature on the SUV. I highly recommend Commonwealth Kia. Smooth, clean & organized. More
My experience at Commonwealth was beyond what I would have expected. Ivan was the lucky one with the pleasure of dealing with us, and we are not easy. But he was perfect for our personalities. Funny, have expected. Ivan was the lucky one with the pleasure of dealing with us, and we are not easy. But he was perfect for our personalities. Funny, personable and got us an amazing deal on our Kia Sorento(which we NEVER would have expected to afford)! The entire crew at Commonwealth was great, including Hiram in the finance dept. and the guys in the service shop! Great people. I definitely recommend doing your car buying business with them. More
To me, buying a car is in the category of going to the dentist, it needs to be done , but, I don't want to go through all that. I was ready to trade my Honda Pilot, and was skeptical about owning a KIA. A dentist, it needs to be done , but, I don't want to go through all that. I was ready to trade my Honda Pilot, and was skeptical about owning a KIA. A test drive of the KIA Sorento is all it took... I was "stunned". Keith and Shaun made the buying experience pleasant and easy, they are true professionals. p.s. I LOVE MY KIA. More