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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,352 Reviews

1,352 Reviews of Columbia Ford Kia - Service Center

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January 26, 2024

I got four brand new tires , they had my car all day so they provided me with a ride home and pick up so I didn’t have to wait. While having my car they found my windshield to be loose and needs to be repl More

by reealitie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
January 26, 2024

Bobby is the best service advisor in the service department as far as I am concerned. More

by RMullen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

Always the best ! ! Brian roush is the man!! Always courteous, through, knowledgeable and super acommadating More

by blee980g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Roush
January 07, 2024

Excellent Customer Service Knowledge Staff Cares about their clients I would highly recommend to others More

by Jmtiberio3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sorel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Always get great service at Columbia Ford, they have kept my 2016 Escape in excellent shape!! They have always treated me with the utmost respect. Been a customer for 10 years now. More

by Pamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Senick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmie Bletsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

Needed to drop off car for day for oil change, why no short appointment times? More

by tombo0749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

Thorough, fast and excellent work and follow up. Great staff. Will keep going back there More

by tjpierro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

The truck was taken in for service and the wait was not too long today More

by roywhajek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brochu
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

As always, very professional. Get the work done as promised. Do not upsell. The entire experience was smooth and trouble free. More

by js2018
Recommend Dealer
Yes
Employees Worked With
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

From working with sales buying our new car, and dealing with service that has been extremely pleasant More

by tcstackowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

tcstackowitz responded

It’s been nothing but good

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