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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,352 Reviews

1,352 Reviews of Columbia Ford Kia - Service Center

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July 29, 2024

Always on time clean and polite. I love going to Colombia Kia. So happy to be a customer. More

by fallon_thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Roush
July 26, 2024

Always on point. They do a great job informing of trucks health. Pleasant to work with and trusted. More

by greghardy31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
July 22, 2024

Columbia ford always very easy and convenient. They are the best by far. Would recommend to anyone... Thanks again.. More

by adexter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2024

Dealership is clean and well organized. Will recommend to others in the future. Thank you More

by chris.echevarria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brochu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
June 29, 2024

The staff at the dealership are friendly and helpful. The work was done promptly, and the price was reasonable. More

by FBJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

Service dept team very pleasant and a pleasure to talk to. Thanks for the happy faces! More

by JRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Munkelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

The staff at this dealership, especially the service department are great! It's really nice knowing I can trust them with my car knowing it's all done right. More

by Chris Lamoureux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Horrible horrible experience. They sell me. Brand new Ford Escape that already needs an entire cylinder head replaced. Was told that oil change was done & a flush to get rid of me More

by iboremski
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew DuPont
Jul 17, 2024 -

Columbia Ford Kia responded

Hi Ian, I wanted to reach out in regards to this situation. I looked into your last service visit and I can ensure you that work was done to your vehicle. Regardless, I would still love to help however I can. We strive for every customer to have an excellent experience with us and I would like to hear from you so I can get a better considering of what happened. Please give me a call at (860) 288-2886 and ask for Nicole. Thank you, Nicole Mooney

June 08, 2024

Great customer service. All repairs were done in a timely manner even with the unexpected need to order a headlight. More

by UconnGold13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Columbia ford is always a great experience. Bobby and Fernando in service are fantastic. Always willing to help and take their time explaining things. The waiting room is very comfortable whi More

by Dominator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.