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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,352 Reviews

1,352 Reviews of Columbia Ford Kia - Service Center

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January 13, 2022

dropped off the truck Monday evening for oil change, all filters, and tire rotation. Then picked it up Tuesday evening complete. No fuss or confusion. I paid with my Ford Visa card; it was the 1st one he More

by jspmanzone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2022

Columbia has got to be the most customer oriented dealership I have ever dealt with. They service my car thoroughly, even returning it washed and vacuumed. They are professional and friendly. Competi More

by stiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

Clean area and confortable. Nice cafeteria and great selection of cars just needs a little more communication More

by Tacubo1501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Berube
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

They did a great job figuring out what was wrong with my vehicle and repairing it in a timely and professional manner. More

by seth_arzt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

I was impressed by the work that Columbia Ford did on my wife's vehicle. The Sportage now seems better than it has in years, and the price was just about what I expected. I was contacted as to the status of More

by curtisjrs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arriaga, Jose
December 15, 2021

I have received excellent service on my vehicles at Columbia Ford/Kia and this was no exception. Friendly, courteous, timely service from the professional staff keeps me coming back. Thank you. More

by francesmeissner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2021

Excellent customer service & the vehicle was serviced timely. Very friendly customer service department. Will recommend to others. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2021

These guys really have service nailed down , I’ve managed a service department for the last 18 years and am impressed… wouldn’t change a thing More

by Sthaye002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2021

They keep on top of things. Very attentive, i was asked 2-3 times if i needed a ride, checked on my truck. Etc. More

by Ssheridan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2021

They were very efficient, polite and courteous. They kept me informed of the status of my car More

by Margo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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