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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,367 Reviews

1,367 Reviews of Columbia Ford Kia - Service Center

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March 09, 2025

Excellent service, friendly and knowledgable staff, very nice waiting area and cafe. Overall a very nice and comfortable dealership. Columbia Ford Kia will definitely be my dealership of choice for all serv More

by LD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

My experience with this dealer was wonderful. I have full confidence moving forward on any work needed for my vehicle. Honest and more than fair More

by tlagasse5251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy and my mechanic mr. Dupont
February 25, 2025

The service I received was professional and friendly. I left with my vehicle’s oil change taken care of as well as two recalls performed More

by erik_sonic95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was helped by a woman not listed here and whose name I do not remember; 5 stars for her!
January 21, 2025

Superior service everyone willing to help as I can through the door . Bobby explained what was going to happen and upon return he explained the fix More

by Skipstang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

We have purchased two cars from this dealership. The whole process was great. The service guys are awesome and have gone out of their way to help me when I was locked out of my car and stranded. More

by jmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Every time I go to Columbia Kia I’ve always had great And prompt service. Their service. Advisers have always been polite and courteous. More

by Shea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Bobby was great to work with! Very much appreciated that I was able to get a ride home while the service was preformed. More

by seliot9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Columbia Ford Kia is so much more than just a great place to buy a vehicle—they truly care about the people and the community around them. Their dedication goes beyond offering excellent vehicles and service More

by pammunkelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Senick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brochu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Roderick, Dale Thompson, Eli Belyi, Jimmie Bletsch, Dave Munkelt
January 12, 2025

Only one issue told to customer even though there were multiple. Vehicle has a warranty. Some of major importance. Coolant and brake fluid we’re completely empty More

by tyraefletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Love the courtesy pickup and dropoff. Text and email reminders are a little repetitive but better more than not enough. Thanks Columbia ford! More

by Deboonemmitw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
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