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Columbia Ford Kia - Service Center

Columbia, CT

4.8
1,364 Reviews

1,364 Reviews of Columbia Ford Kia - Service Center

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January 21, 2025

Superior service everyone willing to help as I can through the door . Bobby explained what was going to happen and upon return he explained the fix More

by Skipstang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

We have purchased two cars from this dealership. The whole process was great. The service guys are awesome and have gone out of their way to help me when I was locked out of my car and stranded. More

by jmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Every time I go to Columbia Kia I’ve always had great And prompt service. Their service. Advisers have always been polite and courteous. More

by Shea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Bobby was great to work with! Very much appreciated that I was able to get a ride home while the service was preformed. More

by seliot9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Columbia Ford Kia is so much more than just a great place to buy a vehicle—they truly care about the people and the community around them. Their dedication goes beyond offering excellent vehicles and service More

by pammunkelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Senick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Brochu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Roderick, Dale Thompson, Eli Belyi, Jimmie Bletsch, Dave Munkelt
January 12, 2025

Only one issue told to customer even though there were multiple. Vehicle has a warranty. Some of major importance. Coolant and brake fluid we’re completely empty More

by tyraefletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fernando Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Love the courtesy pickup and dropoff. Text and email reminders are a little repetitive but better more than not enough. Thanks Columbia ford! More

by Deboonemmitw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Scheduling a service appointment where I could wait was easy. Took the vehicle in on time for a routine "works" package. Reviewed everything when the work was done. Highly recommend the service department More

by rwcarlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Excellent service would not go anywhere else to get my car fixed. Or to buy a new car. More

by rjsmith13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

Service department is very helpful and professional. They were able to service the brakes without needing to reschedule. Quality service. More

by francesmeissner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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