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Columbia Ford Kia
Columbia, CT
3,457 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,457 reviews
April 03, 2022
Friendly, professional work was done in a very timely fashion. Will continue to go for service. fashion. Will continue to go for service. More
by toma2000asah
April 02, 2022
The Service at Columbia Ford Kia is absolutely first rate and all the people are as friendly as one would hope to get when being served at any business location! rate and all the people are as friendly as one would hope to get when being served at any business location! More
by artsculco
Employees Worked With
Other Employees :
Dave Urso, Jose Arriaga
April 01, 2022
Wonderful service. Everyone was very polite, professional and respectful of my time. The café is definitely a bonus. Everyone was very polite, professional and respectful of my time. The café is definitely a bonus. More
by Krisher21
March 31, 2022
Jonathan was very friendly and knowledgable and after trying out two models we were sold on the Kia Niro. Financing paperwork with Jake on the remaining costs after our trade-in went smoothly. A win w trying out two models we were sold on the Kia Niro. Financing paperwork with Jake on the remaining costs after our trade-in went smoothly. A win win Having a bite to eat at the cafe sealed the deal.. excellent food. We were introduced to the service department and booked our first check up. More
by kcutter45
Employees Worked With
Jonathan Piedrasanta
March 31, 2022
Professional and friendly. Super easy and quick process. Will be using then in the future Super easy and quick process. Will be using then in the future More
by megfields7
Employees Worked With
March 29, 2022
Superior Service …. . when I reached out to Jimmie about the hybrid Kia they had on the lot not only did he immediately respond to me, he even came in to show me the car . when I reached out to Jimmie about the hybrid Kia they had on the lot not only did he immediately respond to me, he even came in to show me the car I wanted - on his day off. I knew within 5 mins of driving the car that I wanted it. Jimmie made everything happen very quick and I didn’t feel pressured one bit. Jimmie went out of his way to get me what I wanted. It was quick and painless deal— Gates dealership made the process easy!! Thanks Fellas More
by Lsalerno420
Employees Worked With
Other Employees :
Brianne Gallagher, Jonathan Piedrasanta, Jose Arriaga
March 29, 2022
Cared about our experience and made sure the deal was made. It made us a future loyal customer. made. It made us a future loyal customer. More
by dwarfboy6
March 28, 2022
Having retired from a career in aerospace customer service I know what exceeded my customers expectations and I look for the same service when I seek it. This is the first time I have used Columbia Fo service I know what exceeded my customers expectations and I look for the same service when I seek it. This is the first time I have used Columbia Ford for service on my F150 and you did not disappoint. From making the appointment on line to my initial greeting by Jose Arriaga to picking up my truck, everything about my experience exceeded my expectations. Also, kudos to the awesome waiting area, Thunderbird Cafe and shuttle Service. I live 30 miles away so those conveniences are very much appreciated. Keep up the great work! More
by Mike Jalbert
Employees Worked With
Tech. Ryan Biernacki, Jose Arriaga
