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Columbia Ford Kia
Columbia, CT
3,520 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,520 reviews
December 07, 2022
This is the 3rd time purchasing a vehicle and as always the experience was excellent the experience was excellent More
by bjbeem
December 02, 2022
Loved my experience! Thank you Diane, Eli, and Jake! For my first brand new car!! ❤️ Thank you Diane, Eli, and Jake! For my first brand new car!! ❤️ More
by Cjsgirl911
Employees Worked With
Other Employees :
Alisa Velasquez, Diane Bardol
November 29, 2022
While the sales department experience was pleasant, the service department experience was something all-together different. Multiple long trips back and forth to the shop for things that should have been t service department experience was something all-together different. Multiple long trips back and forth to the shop for things that should have been taken care of before the truck was delivered. Mike, the service manager, doesn't seem to know the day to day operations, as he stated to me one thing and the repair paperwork showed something totally different. It seems a lot of the negative reviews are generated based on the service department experience. Whether it be lack of competence or lack of supervision, this should not be the case for such a large group of dealerships........Unfortunate. More
by speedyj302
Employees Worked With
Other Employees :
Nicole Mooney
November 29, 2022
Always a pleasant experience, clean & friendly service with exceptional communication. Will definitely be back in the future. with exceptional communication. Will definitely be back in the future. More
by donbartonlv
Employees Worked With
Other Employees :
Jose Arriaga
November 29, 2022
The whole process of test driving and purchasing a car was low stress. Everyone I interacted with was professional,curious, and knowledgeable. I'm also thankfully for their flexibility with my schedule. was low stress. Everyone I interacted with was professional,curious, and knowledgeable. I'm also thankfully for their flexibility with my schedule. More
by rtwarz
November 28, 2022
Very professional and very friendly , made us feel like family. Will definitely be back in the future family. Will definitely be back in the future More
by Gene
November 28, 2022
Great experience and helpful, kind staff. We love our new car! Special thanks to John Senick for all you hard work and help. We love our new car! Special thanks to John Senick for all you hard work and help. More
by courtneymarchand
Employees Worked With
Other Employees :
Tony Mauro, Diane Bardol, Noah Calovis, Danny Goyette
November 27, 2022
Our sales person, Jordan was awesome! Customer service is top notch! Jake in finance made the paperwork signing quick while explaining each form. Service department was friendly and we Customer service is top notch! Jake in finance made the paperwork signing quick while explaining each form. Service department was friendly and welcoming when Jordan took us in and made introductions. Looking forward to a long and lasting relationship with Kia of Columbia! More
by marionspaulding
November 26, 2022
The sales team was great! The delivery date on my car was pushed back several weeks and they were able to get me another new car within days. The delivery date on my car was pushed back several weeks and they were able to get me another new car within days. More
by jkirkconnell0499
Employees Worked With
