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Columbia Ford Kia

Columbia, CT

4.9
3,467 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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234 Willimantic Road, Route 6

Columbia, CT

06237

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Showing 3,467 reviews

January 17, 2023

My overall experience was once again great! Everyone in the service department and the rest of the staff are so kind and on point when it comes to dealing with customers. Thanks again More

by Chris Lamoureux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

Great service from Columbia Collision as usual. We appreciate their high quality work and overall smooth process. More

by jspadjinske
Recommend Dealer
Yes
Employees Worked With
Mike Sorel
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

They were awesome on every step of the way. Seamless, and enjoyable way to purchase a car More

by mitchjross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ilya "Eli" Belyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Piedrasanta
January 13, 2023

Service is a clown show with people who have 0 client service abilities no coping skills. This entire department should be fired. How many sales are they costing? Mechanics are fine… do good work. More

by Wrong guy
Recommend Dealer
No
Employees Worked With
Bobby Eskey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Munkelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Columbia Ford Kia responded

Hello, I’m not sure what went wrong with your recent service visit but I would be happy to speak with you to help resolve your concerns… Feel free to contact me directly at (860) 228-2886. Michael Pahlas Service Manager

Jan 16, 2023 -

Wrong guy responded

Not Sure? Maybe that's the problem. Read the rest of the reviews on your department? Same unqualified guys work there from years ago. These guys are costing your dealership $$. I don't want a free oil change or whatever xx you can offer. I don't want an egg sandwich voucher either.I wrote this because the guys in Sales deserve better. Nothing would make me buy from your Dealership again.

Jan 18, 2023 -

Columbia Ford Kia responded

Hello, I am so sorry to hear about your service visit. I am our customer service manager here at Columbia Ford and I would love to hear what happened. Any feedback from customers, negative or positive, makes us a better dealership at the end of the day! Please contact me at 860.228.2886 so I can attempt to resolve any issues you may have. Nicole Mooney 860.228.2886

January 13, 2023

I just purchased a 2018 Jeep Wrangler from Columbia Ford Kia, and I couldn’t be happier with my experience. My salesperson was Amanda Morhardt, but everyone I encountered at the dealership was absolutely wo More

by SGreen27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmie Bletsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ilya "Eli" Belyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Morhardt, Alisa Velasquez
January 11, 2023

Mike was friendly, helpful and accommodating. He walked us through each step and made buying our new car a wonderful experience. More

by SarahP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2023

John Senick and staff are accommodating and make you feel welcome. Work hard to get you the best deal. More

by Unhboilerop29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Gurzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Senick
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

The dealership has been very accommodating to this Company purchase of a new F150 , One of the best Dealership experiences we have ever had. Thanks, Ron More

by rrashe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda
Jan 03, 2023 -

rrashe responded

This dealership is very customer orientated and makes the purchase a great experience !

January 03, 2023

Every time I go to Colombia Ford the service is excellent l! They always go above and beyond to make sure I leave happy More

by mariah.saray22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

I have NEVER had an issue here, and the guys always make sure I’m taken care of! More

by jamerzz718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Eskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pahlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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