Columbia Ford Kia

My family has purchased two cars in the same year from this dealer. We love the vehicles, and the dealership is certainly an interesting, fun environment. There were a couple of times that I stayed wh this dealer. We love the vehicles, and the dealership is certainly an interesting, fun environment. There were a couple of times that I stayed when service was being done. I am sure I am not the only one who tries to work while waiting and I was beyond uncomfortable. Based on what I do for a living I emailed, called and stopped by to talk with the owner and GM with some suggestions. Neither of them called me back or responded to my email. While I can respect someone not wanting to purchase anything, I am in sales, so I have thick skin. Not responding is rude. Not to mention that I am a customer. That certainly rubbed me the wrong way. The service guys are great. They have been nothing but friendly, helpful and I trust them. The only inconvenience is their lack of loaner cars. Again, I am on the road for sales and not once has a car been available to use when my car was out of commission for 3-4 days. I know that's not the service departments call, but other dealerships certainly offer this convenience to their customers. Overall, I would recommend the dealership in general. More

Great communication and all issues taken care of correctly the first time, and a real nice detail job too. A+ correctly the first time, and a real nice detail job too. A+ More

Whenever I go in to this dealer I can ask a dumb question and no question is dum and I always seem to get the answer that I am looking for, Therefore I feel you all are very awesome and no question is dum and I always seem to get the answer that I am looking for, Therefore I feel you all are very awesome More

Bobby wrote up everything exactly the way that I requested. Everything was done in that manner. Everything is returned to me exactly the way it should be nice job. requested. Everything was done in that manner. Everything is returned to me exactly the way it should be nice job. More

Repaired the problem I had since the car was purchased. Only dealership that found the problem. Only dealership that found the problem. More

Great experience at Columbia Ford/Kia. This is my second vehicle with them. Will definitely continue using this dealer in the future! This is my second vehicle with them. Will definitely continue using this dealer in the future! More

Polite, courteous and professional. Adam and Jake were both very friendly to deal with. They accommodated my busy schedule and worked to make sure I was well informed and gave me option Adam and Jake were both very friendly to deal with. They accommodated my busy schedule and worked to make sure I was well informed and gave me options to consider to be certain I was happy with my purchase. More

I’m always treated respectfully at Columbia. I live quite a ways from the dealer and need to wait while my Kia is serviced. Service is always completed by or before the estimate given. I live quite a ways from the dealer and need to wait while my Kia is serviced. Service is always completed by or before the estimate given. More

My experience was so great. Jimmie contacted me immediately and was very friendly and accommodating. I also worked with Ryan, Jake, and Eli who were all fantastic. Overall I wou Jimmie contacted me immediately and was very friendly and accommodating. I also worked with Ryan, Jake, and Eli who were all fantastic. Overall I would highly recommend this dealership thanks to their amazing staff. More