Columbia Ford Kia

My wife's vehicle was in the shop for one week. I am/was okay with this, as I understand it is an older vehicle and there are still issues getting parts through the proverbial pipeline. I was not p I am/was okay with this, as I understand it is an older vehicle and there are still issues getting parts through the proverbial pipeline. I was not pleased, however, with the lack of communication about the vehicle. While the dealership did provide an on-line portal to check on the vehicle's status, seeing but a message that says the work had not yet begun was not helpful. In addition, I did not receive any other communication as to where along the path to being fixed the SUV was. I called twice to check on the vehicle, but each time had to wait to speak to the particular service person who was handling my file. I am unsure why this is treated like a secret file. I also felt at least once that I was being told, "Don't call us; we'll call you." More

This place has never failed us. They always take care of all the insurance paper work and deal with any and all issues that may arise. The work they do is always superior. Mike alwa They always take care of all the insurance paper work and deal with any and all issues that may arise. The work they do is always superior. Mike always goes over and beyond to make the customer happy. I would not bring my vehicles anywhere else, I have been taking our family vehicles here for 15 years. More

Salesman was very knowledgeable on the vehicle we we purchasing. Clean dealership, and was shown around. purchasing. Clean dealership, and was shown around. More

All repairs are always fixed the first time into the shop. Service folks always helpful. The only thing missing following this past service on my F-350 Super duty was a inspection/overview report on t shop. Service folks always helpful. The only thing missing following this past service on my F-350 Super duty was a inspection/overview report on the truck. IE: battery, tires, fuel filter ( had asked to check them). More

I travel over an hour to get to Columbia because they are awesome. I’m not sure how many Ford dealers I drive past to get there. I do this because the before, during, and after the sales process is outstan awesome. I’m not sure how many Ford dealers I drive past to get there. I do this because the before, during, and after the sales process is outstanding. Columbia cares about a long term relationship with their customers, and that’s felt at all touch points in the store. Eric and ownership have created a store experience that is truly a destination location with nice grounds, clean facility, on site cafe, etc…. Ryan is knowledgable, patient, and is involved from start to finish in the buying process. We highly recommend Columbia Ford!! More

Quick and efficient! In and out same day. Always happy with repairs and cost is reasonable. In and out same day. Always happy with repairs and cost is reasonable. More

Columbia Ford is a top notch dealership this is the 3rd time I have bought a vehicle from them and they always impress me. My salesman Ryan McLeod was very knowledgeable and even arranged for me to have a time I have bought a vehicle from them and they always impress me. My salesman Ryan McLeod was very knowledgeable and even arranged for me to have a loner car until my car was ready to drive off the lot. I will definitely be back and recommend to everybody. More

The staff at the dealership were very helpful and knowledgeable. I highly recommend this dealership to anyone. knowledgeable. I highly recommend this dealership to anyone. More

Jay my salespersons did a great job making the process of purchasing my new cord super duty. Super quick and easy. purchasing my new cord super duty. Super quick and easy. More

It was easy to find. .they were very helpful on getting me what I came for and I drove off in it..I would tell all my family and friends about Columbia ford .they were very helpful on getting me what I came for and I drove off in it..I would tell all my family and friends about Columbia ford More