Columbia Ford Kia

Very Cordial and helpful. Explanations of work done were detailed. They listened to my concerns and answered the questions I had. Explanations of work done were detailed. They listened to my concerns and answered the questions I had. More

Efficient, helpful. Had the vehicle checked, detailed, and ready to go EARLIER than estimated. Communicated well all along the process, conveniently it was mostly throug Had the vehicle checked, detailed, and ready to go EARLIER than estimated. Communicated well all along the process, conveniently it was mostly through texting as we were out of town during the process. Having a nice loaner for the duration between trade in and picking up newly purchased vehicle was excellent. Well done all. More

Having bought Ford cars and Trucks for the last 15+ years, I’ve dealt with a ton of dealers, salesmen, and finance managers during that time. But few have come close to the service, professionalism, an years, I’ve dealt with a ton of dealers, salesmen, and finance managers during that time. But few have come close to the service, professionalism, and knowledge of Columbia Ford/Kia and my sales guy Jay Roderick (and Nicole). Jay in particular went above and beyond to make sure I was taken care of and that everything was ready to go. Whether it was answering all of my questions via text at all hours of the day and night, or helping to research specific and random extra parts I wanted for the new car, Jay (and Nicole) were always willing to help out and deliver. They are supremely talented and good at what they do, and are just good people - which makes for a nice car buying experience. Throw in the nice dealership itself - with a huge service area, big inventory, and even an on-site restaurant - they make the car buying (and servicing) experience top notch. Do not go anywhere else if you need a Ford or Kia. I’ve been to them all throughout CT, and there are none better. More

Everyone was super helpful and friendly. I appreciate Michales’ diligence in helping me get the vehicle I really wanted and jumping through hoops with my trade in and specifications on the n I appreciate Michales’ diligence in helping me get the vehicle I really wanted and jumping through hoops with my trade in and specifications on the new car. More

Columbia kia has the best service department that I have ever been to. Always so nice and helpful and understanding to helping the customer. ever been to. Always so nice and helpful and understanding to helping the customer. More

Wonderful dealership. Friendly staff in the service dept. I've been working with Andy Caldwell for several years. I can't say enough positive comments about this dealershi Friendly staff in the service dept. I've been working with Andy Caldwell for several years. I can't say enough positive comments about this dealership. More

The dealership was probably the nicest dealership I’d ever been to. Everyone was very accommodating and friendly. ever been to. Everyone was very accommodating and friendly. More

The entire service department are top shelf lead by the best Mike. Joe took care of me today and was great to deal with. Very happy with the service department! best Mike. Joe took care of me today and was great to deal with. Very happy with the service department! More

I got four brand new tires , they had my car all day so they provided me with a ride home and pick up so I didn’t have to wait. While having my car they found my windshield to be loose and needs to be repl they provided me with a ride home and pick up so I didn’t have to wait. While having my car they found my windshield to be loose and needs to be replaced. Great job for finding that. I would recommend this car dealership and repair to anyone. More

Bobby is the best service advisor in the service department as far as I am concerned. department as far as I am concerned. More