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Columbia Ford Kia
Columbia, CT
3,547 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,547 reviews
February 28, 2025
Great place to buy a vehicle good inventory on the lot quick in and out process quick in and out process More
by Spctrans127
Employees Worked With
February 27, 2025
My experience with this dealer was wonderful. I have full confidence moving forward on any work needed for my vehicle. Honest and more than fair I have full confidence moving forward on any work needed for my vehicle. Honest and more than fair More
by tlagasse5251
February 25, 2025
The service I received was professional and friendly. I left with my vehicle’s oil change taken care of as well as two recalls performed I left with my vehicle’s oil change taken care of as well as two recalls performed More
by erik_sonic95
Employees Worked With
I was helped by a woman not listed here and whose name I do not remember; 5 stars for her!
February 16, 2025
Happy with the new truck. Should have bought the F150 Flash last February when I bought the 2023 xLT Should have bought the F150 Flash last February when I bought the 2023 xLT More
by blrcinc
Employees Worked With
February 15, 2025
Rush is knowledgeable, friendly and easy to work with. He made the process smooth and made sure we were comfortable every step of the way. He was so flexible with my arrival ETA being off due to coming ou He made the process smooth and made sure we were comfortable every step of the way. He was so flexible with my arrival ETA being off due to coming out of state. Making a deal was a no brainer! More
by Carly S.
Employees Worked With
February 15, 2025
Had a wonderful experience at Columbia Ford Brandon Slowick did a excellent job answering all of my questions and handling the sales process. Thank You Brandon. Slowick did a excellent job answering all of my questions and handling the sales process. Thank You Brandon. More
by saszumita
Employees Worked With
February 15, 2025
Ryan was good and respected my wishes and our agreements, Jimmy was the opposite. I found that Jimmy was only concerned about making a sale, and did not respect my wishes to not contact me over the weekend b Jimmy was the opposite. I found that Jimmy was only concerned about making a sale, and did not respect my wishes to not contact me over the weekend because I was at my daughter’s sporting event. The agreement was to follow up on Monday morning when I left the dealership on Friday. Jimmy called me several times over the weekend. The other reason Jimmy almost ruined the sale was that after I explicitly informed him and Ryan that I was financing the vehicle with my own bank and not through the dealership he again called me multiple times until I returned his call. Once I returned his call, he pushed his agenda of the dealership could do the financing even though I continually told him I was using my own bank. He was relentless and extremely frustrating. To be 100% honest if I could have found the vehicle anywhere else in New England I would have gone there because of Jimmy. I am not sure why you keep him on your staff. If I was a manager at your dealership I would fire him and replace him with someone who listens the customer. More
by Paul Rodman
February 13, 2025
The dealership and salesman was very responsive and thorough and made the purchase of a vehicle very non stressful. thorough and made the purchase of a vehicle very non stressful. More
by Misty.Solomon
Employees Worked With
February 12, 2025
They all lie ! !!!! I call to speak to finance 3 days before pickup NOBODY ever replied till I stated the night before I won`t make trip unless I speak with finance! !!!! I call to speak to finance 3 days before pickup NOBODY ever replied till I stated the night before I won`t make trip unless I speak with finance! ONLY then did I receive a call. TOO LATE. I did take the 2:40 minute drive with my wife to find the F 150 outside dirty as xxxx at 10:45 AM and left without going in . I WAS PISSED . They kept my 500 deposit. have 2 Vehicles in my Household a F 150 that I was trading and a Lincoln Corsair. I only buy Ford F-1250 for4 trucks. Now thinking of GMC truck BAD TASTE. . WORST DEALERSHIP I EVER DEALT WITH. NOT THAT YOU~LL DO ANYTHING !!~! More
by John D
February 10, 2025
Columbia went out of their way to help me buy and ship my 2018 Ford Escape Titanium to my home in Vermont. My sincere thanks to Mike, Jay and Eric.Special thanks to the folks who did the registration, taxes, 2018 Ford Escape Titanium to my home in Vermont. My sincere thanks to Mike, Jay and Eric.Special thanks to the folks who did the registration, taxes, title and other paperwork! More
by cvillanu01247
