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Columbia Ford Kia
Columbia, CT
3,507 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,507 reviews
March 05, 2024
This was the best experience I have had purchasing a vehicle in a dealership. Ryan, Jimmie and everyone who assisted in my purchase were very helpful, kind, patient and knowledgeable. vehicle in a dealership. Ryan, Jimmie and everyone who assisted in my purchase were very helpful, kind, patient and knowledgeable. More
by Terry
February 28, 2024
The best ford dealer so far ! I bought 10 brand new trucks so far and everything is working great! I bought 10 brand new trucks so far and everything is working great! More
by Ed!
February 28, 2024
Very easy to work with, and have the customers best interest in mind when they sell. interest in mind when they sell. More
by Maya Waldron
February 26, 2024
An overall excellent experience purchasing/financing my new vehicle from the staff at Columbia Ford Kia. new vehicle from the staff at Columbia Ford Kia. More
by Dave
February 25, 2024
Very much appreciated the new mobile service arrangement, a big improvement for my business vehicles. Nice work by Keith to followup on a very tedious paper trail for recall details. Exceptional work by Er a big improvement for my business vehicles. Nice work by Keith to followup on a very tedious paper trail for recall details. Exceptional work by Eric on the mechanical side. All work was very timely and very professional. We will certainly call upon the mobile service for all future services throughout the season. More
by chook
Employees Worked With
Keith Herzig, Eric Card
February 24, 2024
Thank you for great service. Highly recommended to all. Very thorough and kind. Thank you Highly recommended to all. Very thorough and kind. Thank you More
by vmtoner17
Employees Worked With
February 24, 2024
I just purchased my new car and my 2 previous cars from Columbia Ford Kia and each experience was excellent. The team that works there are kind, hard waiting, and upfront about all the costs. I won’t buy f Columbia Ford Kia and each experience was excellent. The team that works there are kind, hard waiting, and upfront about all the costs. I won’t buy from anywhere else and will recommend anyone go there for a new car. Ask for Mike, Jimmy, and Jake because they will take care of you! More
by Alyssajune
February 23, 2024
Ask about all approved finance options! ! We were approved at a 2 percent lower interest rate that we were not informed about. Only found out when the letter from the other bank arrived in t ! We were approved at a 2 percent lower interest rate that we were not informed about. Only found out when the letter from the other bank arrived in the mail. Of course, we received the song and dance from the dealer in which they said it must have been an oversight. I say either incompetence or it was done purposely (if the bank they used gave a bigger kickback). Either way we ended up having to refinance just to get the rate we initially were approved for. Someone should really look into these practices........This will unfortunately be the last purchase I make from a Gates dealership. More
by speedyj302
Employees Worked With
Other Employees :
Alisa Velasquez
February 23, 2024
Spoke with Bobby in service regarding a recall and oil change on my truck. He was extremely helpful and understood my concerns. Outstanding Customer Service! change on my truck. He was extremely helpful and understood my concerns. Outstanding Customer Service! More
by Cray
Employees Worked With
February 22, 2024
The work was completed early on the day of my scheduled appointment. The weather prevented me from picking up the vehicle and I was pleased that no storage charge was assessed and the recent heavy snow fa appointment. The weather prevented me from picking up the vehicle and I was pleased that no storage charge was assessed and the recent heavy snow fall had been cleared from my vehicle. More
by EllwoodJ
Employees Worked With
Brian Roush
