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Columbia Ford Kia
Columbia, CT
3,507 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,507 reviews
March 13, 2024
Hands down the best car buying experience I have ever had. I didn't feel pressured, I didn't get the "car salesman" vibe and I was treated with respect, which as a woman is a huge win when walking into a had. I didn't feel pressured, I didn't get the "car salesman" vibe and I was treated with respect, which as a woman is a huge win when walking into a male dominated industry. Mike, Eli and Jacob were excellent as far as sales, knowledge, number crunching, etc. All three made me feel comfortable, were personable and kind. I will never purchase a vehicle anywhere else. More
by lbarrett1215
Employees Worked With
Other Employees :
Jacob G. in Finance - 5 Stars
March 13, 2024
Amazing dealership unlike any other I've been too. Highly recommend! Sales and Financing team were amazing, fair, and incredibly easy to work with. Highly recommend! Sales and Financing team were amazing, fair, and incredibly easy to work with. More
by gayles
March 13, 2024
Always goes above and beyond for their customers. I have bought multiple vehicles through them and have referred many friends who ended up buying from them too. Top notch dealer I have bought multiple vehicles through them and have referred many friends who ended up buying from them too. Top notch dealer More
by Smarie
Employees Worked With
Other Employees :
Tyler in service , Nicole Mooney, Brian Roush
March 12, 2024
Service was prompt and finished on time. We were treated in a friendly professional manner. We were treated in a friendly professional manner. More
by share26
Employees Worked With
March 09, 2024
I have been servicing my vehicle here for a few years and this was the first time buying from here. They were very easy to work with in getting what I wanted and quickly. What sold me even more is that bef this was the first time buying from here. They were very easy to work with in getting what I wanted and quickly. What sold me even more is that before I even saw the initial truck I was looking to purchase, they found an issue, rejected the truck and called me immediately to say it didn’t meet their standards. They were able to locate a replacement and deliver on time. I definitely plan to purchase from them in the future. More
by aegis930
Employees Worked With
March 08, 2024
I came in back in January, after hearing another friend having a negative experience with the same people I’ve decided to share my experience. I had a very unpleasant interaction. I would not trust anyone having a negative experience with the same people I’ve decided to share my experience. I had a very unpleasant interaction. I would not trust anyone in management at this establishment. I’m sure this will some how get taken down but, I’ll never go to another gates owned dealership again. Your personal information is not safe. More
by Jharbeck
March 06, 2024
People very pleasant. Jordon was very helpful in a difficult situation for us. He took time and explained everything we needed to know. Jordon was very helpful in a difficult situation for us. He took time and explained everything we needed to know. More
by Sfbaiardi42
March 06, 2024
Very comfortable friendly atmosphere. Everyone was very accommodating. I will definitely purchase vehicles here in the future. Everyone was very accommodating. I will definitely purchase vehicles here in the future. More
by dfryer
March 06, 2024
Customer service and their professional service is top notch. I would definitely go back next time. notch. I would definitely go back next time. More
by Jamie v
March 05, 2024
Great service experience! I have to recommend Bobby Eskey is the service representative to see for any service needs. I have to recommend Bobby Eskey is the service representative to see for any service needs. More
by RMullen2
Employees Worked With
