Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Columbia Ford Kia
Columbia, CT
3,472 Reviews
We here at Columbia Ford KIA are here to serve you. We are a top of the line Connecticut New and Used car dealer. We also have one of the largest used car inventories in the state. Let us know what you are looking for and we will be happy to assist you. Some things that set us apart from other dealers it that we will take ANYTHING in trade towards the purchase of your vehicle. Also we will buy your car even if you don't buy ours!! Can't make it down to Columbia Ford KIA to test drive a car?? Not a problem, we will have someone bring the vehicle to you at home or work so that you can test drive the vehicle. These are just a couple things that set us apart from our competition. Give us a call or stop by today!!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,472 reviews
March 08, 2024
I came in back in January, after hearing another friend having a negative experience with the same people I’ve decided to share my experience. I had a very unpleasant interaction. I would not trust anyone having a negative experience with the same people I’ve decided to share my experience. I had a very unpleasant interaction. I would not trust anyone in management at this establishment. I’m sure this will some how get taken down but, I’ll never go to another gates owned dealership again. Your personal information is not safe. More
by Jharbeck
March 06, 2024
Customer service and their professional service is top notch. I would definitely go back next time. notch. I would definitely go back next time. More
by Jamie v
March 06, 2024
Very comfortable friendly atmosphere. Everyone was very accommodating. I will definitely purchase vehicles here in the future. Everyone was very accommodating. I will definitely purchase vehicles here in the future. More
by dfryer
March 06, 2024
People very pleasant. Jordon was very helpful in a difficult situation for us. He took time and explained everything we needed to know. Jordon was very helpful in a difficult situation for us. He took time and explained everything we needed to know. More
by Sfbaiardi42
March 05, 2024
Great service experience! I have to recommend Bobby Eskey is the service representative to see for any service needs. I have to recommend Bobby Eskey is the service representative to see for any service needs. More
by RMullen2
Employees Worked With
March 05, 2024
This was the best experience I have had purchasing a vehicle in a dealership. Ryan, Jimmie and everyone who assisted in my purchase were very helpful, kind, patient and knowledgeable. vehicle in a dealership. Ryan, Jimmie and everyone who assisted in my purchase were very helpful, kind, patient and knowledgeable. More
by Terry
February 28, 2024
The best ford dealer so far ! I bought 10 brand new trucks so far and everything is working great! I bought 10 brand new trucks so far and everything is working great! More
by Ed!
February 28, 2024
Very easy to work with, and have the customers best interest in mind when they sell. interest in mind when they sell. More
by Maya Waldron
February 26, 2024
An overall excellent experience purchasing/financing my new vehicle from the staff at Columbia Ford Kia. new vehicle from the staff at Columbia Ford Kia. More
by Dave
February 25, 2024
Very much appreciated the new mobile service arrangement, a big improvement for my business vehicles. Nice work by Keith to followup on a very tedious paper trail for recall details. Exceptional work by Er a big improvement for my business vehicles. Nice work by Keith to followup on a very tedious paper trail for recall details. Exceptional work by Eric on the mechanical side. All work was very timely and very professional. We will certainly call upon the mobile service for all future services throughout the season. More
by chook
Employees Worked With
Keith Herzig, Eric Card
