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Columbia Chrysler Dodge Jeep Ram Fiat

Columbia, TN

2.8
345 Reviews

106 S James Campbell Blvd

Columbia, TN

38401

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345 Reviews of Columbia Chrysler Dodge Jeep Ram Fiat

October 02, 2021

Dealer got us right in to service truck from being out of state. They had all parts needed for us. Great job. More

by tamijr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashly Haley
Oct 03, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Thank you for your review. We're happy to see that your experience with our team here at Columbia Chrysler Dodge Jeep Ram FIAT was excellent!

September 28, 2021

They were professional and courteous. They stayed on schedule and did a great job! Yay! More

by Jax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
Sep 29, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hi, Jax! Columbia Chrysler Dodge Jeep Ram FIAT appreciates the 5-stars and feedback. The team is glad your experience was professional and courteous.

September 16, 2021

Great people to work with great experience would work with management and owners anytime I need to buy a vehicle More

by Gardner5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Beddingfield
Sep 16, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

We are pleased to know that you enjoyed your visit to Columbia Chrysler Dodge Jeep Ram FIAT. Thank you for making us your dealership of choice!

September 14, 2021

Ashley went above and beyond. Within minutes we knew what was wrong, what was being done to fix it and a loaner car was provided. Work was done timely and delivery was flawless More

by margieclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 14, 2021 -

margieclark responded

So impressed with your service people. You folks put Franklin Chrysler to shame

Sep 15, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hi there, Thank you for your positive review. We are thrilled you had a professional and helpful experience with our Service Team. Thank you for choosing Columbia Chrysler Dodge Jeep Ram FIAT and we are looking forward to your next visit with us for any of your future automotive needs.

September 10, 2021

Josh was very pleasant to work with on truck ! He got my gooseneck hookup in a timely manner! Had truck ready when he said it would be!👍 More

by Billylwilliams1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lesko
Sep 11, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

That's great to learn, Billy! We are so happy to learn that your truck was ready on time and that you were satisfied with the service you encountered. If there is anything else that Columbia Chrysler Dodge Jeep Ram FIAT can do for you, please be sure to let us know.

September 07, 2021

Literally the worst experience I've ever had buying a car. First, the price listed on the site was dramatically different from the price told to me on the phone. Second, the finance manager was way too p More

by BrittBurg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Howard
Sep 08, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hi, We take our customer feedback very seriously and would like the opportunity to learn more about your disappointment with your car-buying experience. Can you please contact me at your earliest convenience? Best, Elizabeth Wilson Customer Experience Coordinator (931)380-0800 x3202 EWilson@CDJRColumbia.com

September 05, 2021

Blake was great and everybody was very helpful … and friendly . If I get another car I would go back . More

by Stevehenson45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Denton
Sep 05, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Hi Steve, Thank you for sharing your positive review. We are pleased that our team were great and helpful. Thank you for choosing Columbia Chrysler Dodge Jeep Ram FIAT and we look forward to working together in the future.

August 28, 2021

Great dealership an the best service department the personnel at this dealership is better than any I have been in. More

by Jencorwal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Loggins, Peter Block
Aug 28, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

So glad to hear! We look forward to working with you again soon! Liz Wilson Customer Experience Coordinator 931-380-0800 x3202 EWilson@CDJRColumbia.com

August 19, 2021

Dealership is well staffed with friendly salesmen. However, the finance office tends to be rather pushy. More

by Domanick Moss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Denton
Aug 20, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Domanick, Thank you for bringing this to my attention. While I'm glad to see that you were pleased with our Sales Team, I would like to learn more about your impressions of the Finance Team. Please consider reaching out to me at your earliest convenience. I hope to be able to address your concerns. Elizabeth Wilson Customer Experience Coordinator (931)380-0800 x3202 EWilson@CDJRColumbia.com

August 12, 2021

Was able to carry vehicle in and get it serviced within same day. Service was great and they took care of our needs for servicing our vehicle More

by teresac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Martin
Aug 12, 2021 -

Columbia Chrysler Dodge Jeep Ram Fiat responded

Teresa, thank you for taking the time to share your great service experience with Emily! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Columbia Chrysler Dodge Jeep Ram Fiat.

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