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Colonial West Chevrolet of Fitchburg

Fitchburg, MA

4.9
1,336 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service. Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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314 John Fitch Hwy

Fitchburg, MA

01420

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Showing 1,336 reviews

October 31, 2017

Great Dealership, highly recommended! This dealership went above and beyond with its customer service, quality service, any questions or concerns you might have, and various Chevy Vehicles More

by Chevy Legend 007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Neagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Rivera, Tommie Fountain
October 30, 2017

Salesman was grea, Dealer ship is good My Family and I went to this dealer to see a Chevy Tahoe. We were unpleasantly surprised at how little room was in the back of the Tahoe when the thir More

by angellarc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry"The Go To Guy" Locher
October 10, 2017

Colonial West Chevrolet Fitchburg was very helpful! Frank was my sales rep and he did an outstanding job. He listened to my needs and recommended to the truck I wanted. I purchased a 14' Checy Silverado More

by Drewchevyguy81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Neagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franklyn Brown
October 06, 2017

Terry is the man! He made things happen. He made sure we were satisfied with the vehicle we purchased . We love it. We would go back to him in the future! More

by Klydon41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry"The Go To Guy" Locher
September 26, 2017

Comfortable truck buying experience Terry went above and beyond to make sure that all questions and concerns were addressed, even after company hours. He was always easy to contact and h More

by daniel hearne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry"The Go To Guy" Locher
September 22, 2017

Buying a new truck Everyone was very helpful but because I'm from out of state I won't be able to bring my truck in for service. Other wise I would have them do that. More

by wayne
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Egeland
August 11, 2017

Couldn't have asked for better! I'd like to start by saying that I know my wife had already written a review about our experience at Colonial West and dealing with Terry "the go to g More

by brandonj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry"The Go To Guy" Locher
August 11, 2017

Highly Recommended Terry was my Salesman for a second time and once again the experience was a great one! Great service and a fair deal, highly recommended. More

by Shawn P. Donahoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry"The Go To Guy" Locher
August 09, 2017

Terry is the best!! My husband and I recently bought a truck through Terry at Colonial Chevy. From start to finish, the service was impeccable. Never did we once feel pre More

by Mego0418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos in financing , Terry"The Go To Guy" Locher
August 08, 2017

Great experience!! Great experience! Working with Terry was by far the easiest, hassle/frustration free experience ever. He was very knowledge about all the vehicles and More

by Kyro1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry"The Go To Guy" Locher
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