Colonial West Chevrolet of Fitchburg

Rafael is an awesome sales person. Goes above and beyond to get you your deal. to get you your deal. More

I had been shopping on line for a new Traverse for a couple of months and finally located a match at Colonial West Chevy. It's a tough vehicle to find due to chip shortage and backlog at the factory. I couple of months and finally located a match at Colonial West Chevy. It's a tough vehicle to find due to chip shortage and backlog at the factory. I filled out the dealership contact request and called on Saturday morning. I was quite surprised that the General Manager Tania Audet answered the phone and had just looked at my information request. She verified the Traverse was on the lot and set up an appointment to test drive. We live an hour plus from the dealership and Tania is a very pleasant and accommodating lady. When we arrived at the dealership she came out to greet us personally and handed us off to Sean Salem. Sean was great. No pressure with just a few formalities and we were off for a test drive. We closed the deal with Sean that afternoon. He was very attentive, answered all our questions and followed up with the finance manager to get us expedited. All in all as good an experience you could have when buying a new vehicle. More

I recently had a Oil change at Colonial West Chevrolet In Fitchburg and was extremely satisfied With the service I received! Customer service was Amazing! I highly recommend this dealership! Fitchburg and was extremely satisfied With the service I received! Customer service was Amazing! I highly recommend this dealership! More

The best car/truck buying experience I have had, Bill was knowledgeable and straightforward, no BS. Will be back for our next purchase! knowledgeable and straightforward, no BS. Will be back for our next purchase! More

Highly recommended, Fantastic, helpful and very responsive service! Bill McMahon provided over the top assistance with exemplary attention to details related to my needs in a vehicle. responsive service! Bill McMahon provided over the top assistance with exemplary attention to details related to my needs in a vehicle. More

Dealership was super easy to work with. Very straight forward and helpful. Willing to work out number so it fit my needs. forward and helpful. Willing to work out number so it fit my needs. More

They were no non-sense and great to work with, no games, great price, and great service, thanks Rafael!!!! great price, and great service, thanks Rafael!!!! More

Vinnie listened to my wants and needs and he was able to hand pick the PERFECT vehicle for me with the information I gave him. Vinnie was professional and easy to work with. He explained all of the paperwor hand pick the PERFECT vehicle for me with the information I gave him. Vinnie was professional and easy to work with. He explained all of the paperwork to me in detail to ensure that I understood what I was signing. Carlos took the time to talk to me personally to make sure that I understood what my interest rate was and to make sure I was happy and comfortable with my purchase. The Colonial West sales team is my favorite team to work with. More

Extremely niceextremely helpful and looking out for the little people and giving them second chances little people and giving them second chances More

Excellent customer service especially from Shelley. I didn't have to wait as long as I had expected. didn't have to wait as long as I had expected. More