Colonial West Chevrolet of Fitchburg
Fitchburg, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,332 reviews
I was looking for a new Chevy Silverado, I did most of my I was looking for a new Chevy Silverado, I did most of my research online and was able to get an Honest, Fair , Price for both the new Vehicle and my I was looking for a new Chevy Silverado, I did most of my research online and was able to get an Honest, Fair , Price for both the new Vehicle and my trade. Kendra was very helpful and knowledgable. More
I've never really liked to go into a dealership and wait around for hours to get the purchase/financing set up, and with Kendra and Colonial West I didn't have to. A couple of emails and phone calls to get around for hours to get the purchase/financing set up, and with Kendra and Colonial West I didn't have to. A couple of emails and phone calls to get her the info she needed, and then she told us when we could pick up the (very nice!) car! Excellent! Kendra made the car buying experience great! Couldn't be happier... More
Our experience with Colonial West Chevrolet was an extraordinary one. We were recieved by a very friendly outgoing sales associate. His honesty and sincerety made us feel confident in our decision o extraordinary one. We were recieved by a very friendly outgoing sales associate. His honesty and sincerety made us feel confident in our decision of purchasing a vehicle that very same day. We will never forget his name so much so that we have nick named our vehicle Mr. T. Thank you Terry for helping us out. More
Very professional. I went in knowing what I was looking for. The sales staff were able to find a vehicle on the lot which was exactly what I wanted, work through financing and make a fair deal on my trade- for. The sales staff were able to find a vehicle on the lot which was exactly what I wanted, work through financing and make a fair deal on my trade-in. An excellent buying experience. More
I was looking to purchased a used Chevy silverado and trade in my old Toyota camry. Kendra was great at walking me through the features of the truck and all it amenities. I was already pretty set in know trade in my old Toyota camry. Kendra was great at walking me through the features of the truck and all it amenities. I was already pretty set in knowing the truck style/model I wanted yet kendra wasn't pushy and was just there to guide me along the way. We had a slight hiccup when we got to financing as I wanted a certain interest rate range in which I would agree to purchase the vehicle, yet when I returned the sales manager Geno had an interest rate a whole percent higher than I agreed to. IN the last minutes before I was ready to walk he called numerous lenders and was able to meet my demands and I was then a happy 09' chevy silverado truck owner. Also on another note I constantly receive discount coupons for service at the dealership which is an added bonus, even though I haven't redeemed any yet its still a nice little perk you receive by purchasing through colonial west. More
When I went to the dealership to look at a new SUV, the staff was friendly and professional. Working with Jeff N. was very pleasant, professional and knowledgeable of the vehicle I was interested in buying staff was friendly and professional. Working with Jeff N. was very pleasant, professional and knowledgeable of the vehicle I was interested in buying. This was the first SUV I looked at and I ended up purchasing it from Colonial West. I would recommend them to anyone who is in the market for a new vehicle. -Michele A. More
I just bought a 2009 Ford F150 Crew cab from Colonial West in Fitchburg. The staff were great and very helpful throughout the process. Will Bryan was our sales agent and I found him to be honest and st West in Fitchburg. The staff were great and very helpful throughout the process. Will Bryan was our sales agent and I found him to be honest and straight forward. I would recommend the dealership to anyone that is looking for respectable straight forward service. Thanks again to: Will, Kendra, John, Gino and Jeff Chandlier. More
Kendra and the staff were extremely accomodating, efficient and professional! Very flexible and available around our schedule and very knowledgable when answering all our questions! I would not hes efficient and professional! Very flexible and available around our schedule and very knowledgable when answering all our questions! I would not hesitate in referring Kendra or Colonial West! She was the best and I have found my new dealer! More
I recently purchased a 2010 audi a4 from colonial west chevrolet. The salesman I spoke with on the phone, mark grant, was very helpful and professional, but also funny and personable. It was refreshing. H chevrolet. The salesman I spoke with on the phone, mark grant, was very helpful and professional, but also funny and personable. It was refreshing. He showed me the vehicle which I loved, and with some help from business manager john woodland, we came up with a really reasonable payment plan. I came back to have minor work done on the car so it would pass NH state inspection. I dealt with Edison dacoste in service who was also very professional. The dealership covered the cost of the work. No regrets More
I recently purchased my second Equinox from Colonial West and can't say enough about the courteous professional sales and service staffs. Paul Smith worked to find the vehicle that met my needs and Geno and and can't say enough about the courteous professional sales and service staffs. Paul Smith worked to find the vehicle that met my needs and Geno and John worked to make it happen. The sales process along with my positive experience with the parts and service staffs make Colonial West Chevrolet a great dealership that I highly recommend. More